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Office365 history import and sync
Overview When you connect an Office365 individual inbox or team inbox to Front, you will have the option to import your history and Front will maintain a two-way sync of statuses with Office365…
Helena Li
admin
Support Program Manager
Helena_Li
2 mths ago
222
Adding an inbox
Gmail history import and sync
Overview When you connect a Gmail invididual inbox or team inbox to Front, you will have the option to import your history and Front will maintain a two-way sync of statuses with Gmail whenever…
Helena Li
admin
Support Program Manager
Helena_Li
1 mth ago
339
Adding an inbox
How to Install Front Chat on a Squarespace Website
Overview Squarespace is a website builder that provides users an easy way to create a website. You can add a Front Chat widget to your Squarespace site to interact with your customers in a couple of…
Raymond Ching
admin
Technical Support Engineer
Raymond_Ching
5 mths ago
84
Adding an inbox
How to add an Exchange Server Shared Mailbox (on-prem)
Overview Follow these instructions to add your Exchange Server Shared Mailbox to your team workspace in Front. Prerequisite for adding an Exchange Shared Mailbox to Front You need to have Microsoft…
Andersen Yu
admin
Andersen_Yu
3 mths ago
355
Accounts on Exchange Server (On-prem)
How to add an Exchange Server User Mailbox (on-prem)
Overview Follow these instructions to add your Exchange Server User Mailbox to your individual workspace in Front. Prerequisite for adding an Exchange User Mailbox to Front You need to have…
Andersen Yu
admin
Andersen_Yu
3 mths ago
348
Accounts on Exchange Server (On-prem)
How to add an Exchange Distribution Group
Overview Follow these instructions to add your Exchange Server or Online Distribution Group to your team workspace in Front. A Distribution Group is a free mail option that Microsoft provides to…
Andersen Yu
admin
Andersen_Yu
3 mths ago
446
Account on Exchange Online (Office 365)
How to add an Exchange Online Shared Mailbox (Office365, O365)
Overview Follow these instructions to add your Exchange Online Shared Mailbox (ex. support@acme.com) to your team workspace in Front. A shared mailbox is a mailbox that you'll be granted access to…
Andersen Yu
admin
Andersen_Yu
3 mths ago
1,055
Account on Exchange Online (Office 365)
Installing Front Chat on a Shopify Site
Overview The steps you need to take to install Front Chat on your Shopify site varies from our regular instructions for installing Front Chat, as Shopify sites are constructed in a specific way that…
Jason Dugdale
moderator
Tooling & Support Engineer @ Front
Jason
7 mths ago
130
Adding an inbox
How to transition from SMTP to Gmail sync
Overview If you are switching from an SMTP email provider to Gmail, you will now have the option of utilizing two-way sync between Gmail and Front. Going forward,…
Jessye Levy
moderator
Jessye_Levy
4 mths ago
210
Adding an inbox
How to set up a Dialpad inbox in Front
Overview Dialpad is a cloud-based phone system and call center software solution that allows you to log call activity, listen to call and voicemail recordings directly from Front,…
Helena Li
admin
Support Program Manager
Helena_Li
4 mths ago
555
Adding an inbox
Changing your domain name in Front
Overview Maybe your team is going through a rebrand or maybe you're just migrating providers for your email system. Either way, there are cases where you need to change email channel configuration…
Tony Pitkin
moderator
Implementation Engineer
Tony_Pitkin
2 mths ago
1,179
Individual inboxes
Installing Front Chat via Google Tag Manager
Overview Front Chat is a flexible tool which can be installed in a number of ways. One such way is by installing it as a "tag" via the Google Tag Manager tool.…
Jason Dugdale
moderator
Tooling & Support Engineer @ Front
Jason
1 yr ago
264
Adding an inbox
How to set up a Drift inbox in Front
Overview Drift is a powerful platform to grow your business through live chat with your website visitors and customers. Now, you can drive that communication from Front to receive chats,…
Sarah Spangenberg
Sarah_Spangenberg
3 mths ago
749
Adding an inbox
How to set up a Twilio WhatsApp inbox in Front
👋 New to Front? Sign up for a free trial to start managing WhatsApp as a team Overview Millions of businesses use WhatsApp to communicate with their customers,…
Helena Li
admin
Support Program Manager
Helena_Li
1 mth ago
5
replies
3,666
Fabio
2 mths ago
Adding an inbox
Installing Front Chat on a Squarespace.com site
Overview The steps you need to take to install Front Chat on Squarespace varies from our regular instructions for installing Front Chat, as Squarespace requires you to add code blocks to your site…
Jason Dugdale
moderator
Tooling & Support Engineer @ Front
Jason
1 yr ago
168
Adding an inbox
How to transition from SMTP to Office365 sync
Overview If you are switching from an SMTP email provider to Office365, you will now have the option of utilizing two-way sync between Office365 and Front.…
Helena Li
admin
Support Program Manager
Helena_Li
4 mths ago
5
replies
1,914
1
Cori Morris
moderator
4 mths ago
Adding an inbox
Switch from Gmail/O365 to SMTP forwarding
Overview If you are currently on the Gmail/O365 connector and want to move to email forwarding to ensure your sent emails are being retained, you can follow the steps below.…
Helena Li
admin
Support Program Manager
Helena_Li
3 mths ago
2,528
Adding an inbox
How to add a forwarding SMTP generic inbox
Overview For any email providers other than Gmail and Office365, you will use this method to set up your email channels in Front. This is the forwarding (SMTP) method.…
Helena Li
admin
Support Program Manager
Helena_Li
2 wk ago
1,981
Adding an inbox
How to create a custom channel in Front
Overview Front's custom channel option can be controlled via APIs to integrate any messaging platform. For custom channels, inbound messages are sent to Front via the API,…
Tony Pitkin
moderator
Implementation Engineer
Tony_Pitkin
3 mths ago
3
replies
1,920
Tal Sneed
1 yr ago
Adding an inbox
How to add a Gmail Alias
Overview Follow these instructions to add your Gmail Alias address to Front. An alias is an additional email address associated with a primary Gmail account.…
Andersen Yu
admin
Andersen_Yu
3 mths ago
6
replies
5,786
Jason Dugdale
moderator
1 yr ago
Connecting Gmail Accounts
How to set up a Front Chat inbox in Front
Overview Setting up a Front Chat inbox allows you to live chat with your customers directly from Front so that all your customer interactions occur in one place.…
Helena Li
admin
Support Program Manager
Helena_Li
2 mths ago
12
replies
11,697
Andrew
3 mths ago
Adding an inbox
How to set up a Google Play Store inbox in Front
Overview Front integrates with Google Play Store to bring your app reviews directly into Front, where you can read and reply to each review. For every review, you’ll see:…
Front
admin
front
1 mth ago
1
reply
1,583
Bjarke
1 yr ago
Adding an inbox
How to set up a Talkdesk inbox in Front
Overview You can set up your Talkdesk to send messages to Front, so you can manage your call activity along with email, chat, and other channels in one place.…
Front
admin
front
3 mths ago
1,414
Adding an inbox
How to set up a form inbox in Front
Overview You can build a form on your website and configure it so that messages arrive directly into Front. You can completely customize the look of your form using CSS.…
Helena Li
admin
Support Program Manager
Helena_Li
4 mths ago
23
replies
8,816
3
Todd Ritrievi
2 yrs ago
Adding an inbox
How to add an Exchange Online User Mailbox (Office 365)
Overview Follow these instructions to add your Exchange Online User Mailbox (ex. andersen@acme.com) to your individual workspace in Front. A user mailbox is a mailbox that you log into using a…
Andersen Yu
admin
Andersen_Yu
3 mths ago
9
replies
6,432
Greg Lewis
11 mths ago
Account on Exchange Online (Office 365)
1
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