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Adding an inbox

How to add an Exchange Online Shared Mailbox (Office 365)
Overview Follow these instructions to add your Exchange Online Shared Mailbox (ex. support@acme.com) to your team workspace in Front. A shared mailbox is a mailbox that you'll be granted access to…
- 1 mth ago
- 113
- Account on Exchange Online (Office 365)
How to transition from SMTP to Gmail sync
Overview If you are switching from an SMTP email provider to Gmail, you will now have the option of utilizing two-way sync between Gmail and Front. Going forward,…
- Jessye Levymoderator
- Jessye_Levy
- 1 mth ago
- 66
- Adding an inbox
Changing your domain name in Front
Overview There may be cases where you need to change out the email channel in Front but wish to retain the history. The reasons you might need this could be one of the following:…
- Helena Liadmin
- Helena_Li
- 3 mths ago
- 562
- Individual inboxes
How to set up a Drift inbox in Front
Overview Drift is a powerful platform to grow your business through live chat with your website visitors and customers. Now, you can drive that communication from Front to receive chats,…
- Sarah Spangenberg
- Sarah_Spangenberg
- 2 mths ago
- 562
- Adding an inbox
How to set up a Twilio WhatsApp inbox in Front
👋 New to Front? Sign up for a free trial to start managing WhatsApp as a team Overview Millions of businesses use WhatsApp to communicate with their customers,…
- Sarah Spangenberg
- Sarah_Spangenberg
- 10 days ago
- 4 replies
- 2,595
- Ian Baumel5 mths ago
- Adding an inbox
How to create a custom channel in Front
Overview Front's custom channel option can be controlled with the API to integrate any messaging platform. For custom channels, inbound messages are sent to Front via the API,…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 3 replies
- 1,493
- Tal Sneed7 mths ago
- Adding an inbox
How to set up a Front Chat inbox in Front
Setting up a Front Chat inbox allows you to live chat with your customers directly from Front so that all your customer interactions occur in one place.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 4 wk ago
- 5 replies
- 9,399
- Jason Dugdalemoderator11 mths ago
- Adding an inbox
How to set up a Google Play Store inbox in Front
Overview Front integrates with Google Play Store to bring your app reviews directly into Front, where you can read and reply to each review. For every review, you’ll see the star rating,…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 1 reply
- 1,526
- Bjarke9 mths ago
- Adding an inbox
How to set up a Talkdesk inbox in Front
Overview Set up triggers in Talkdesk to send messages to Front, so you can manage your call activity along with email, chat, and other channels in one place.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 1,352
- Adding an inbox
How to set up a form inbox in Front
Overview You can build a form on your website and configure it so that messages arrive directly into Front. You can completely customize the look of your form using CSS.…
- Laurent Perrinadmin
- Laurent_Perrin
- 1 mth ago
- 23 replies
- 7,953
- 3
- Todd Ritrievi1 yr ago
- Adding an inbox
How to add an Exchange Online User Mailbox (Office 365)
Overview Follow these instructions to add your Exchange Online User Mailbox (ex. andersen@acme.com) to your individual workspace in Front. A user mailbox is a mailbox that you log into using a…
- 3 wk ago
- 9 replies
- 5,361
- Greg Lewis4 mths ago
- Account on Exchange Online (Office 365)
How to set up a Twitter DM inbox in Front
Overview Front's Twitter DM inbox allows you and your team to send a direct message to anyone on Twitter directly from Front. Remember that Twitter DMs sent from Front will be subject to Twitter's…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 3 wk ago
- 4 replies
- 1,546
- Cori Morrisadmin2 yrs ago
- Adding an inbox
How to add an email account as an inbox in Front (not Gmail or Office 365)
Instructions Step 1 Go into your Settings, select Inboxes , and Add a team inbox or Add an individual inbox . Step 2 Select Email . Step 3 Enter the email address and the name you want to appear for…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 2,842
- Adding an inbox
How to set up an Aircall inbox in Front
Overview Aircall is a cloud-based phone system and call center software solution that allows you to log call activity and listen to call and voicemail recordings directly in Front.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 7 mths ago
- 2,185
- 1
- Adding an inbox
How to set up a Twitter inbox in Front
Overview Setting up a Twitter inbox in Front enables you and your team to send and receive tweets in Front. Like other kinds of Front conversations, you can assign, tag,…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 2,619
- Adding an inbox
How to set up a Smooch inbox in Front
Overview Front's Smooch inbox integration allows you to live chat with your customers directly from Front so that all customer interactions occur in one place.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 2,521
- 1
- Adding an inbox
How to add a Google Group
Overview Follow these instructions to add your Google Group to your team workspace in Front. A Google Group is a free mail option that Google provides to companies who want to easily distribute mail…
- Andersen Yuadmin
- Andersen_Yu
- 3 days ago
- 10 replies
- 7,899
- 1
- majelan1 yr ago
- Connecting Gmail Accounts
How to set up a custom SMTP inbox
Overview When sending an email you have the choice to send emails using your own dedicated SMTP server. An SMTP server is a mail server that you can use to send an email.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 3 wk ago
- 5 replies
- 4,628
- Andrew Douglas Campion2 yrs ago
- Adding an inbox
How to set up a Facebook inbox in Front
Overview Front's Facebook inbox feature supports Facebook Pages, which are different from personal timelines. Once you create an inbox for your Facebook page,…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 mth ago
- 23 replies
- 5,325
- Jessye Levymoderator3 mths ago
- Adding an inbox
How to set up an Intercom inbox in Front
Overview Front's Intercom inbox allows you to answer your customers inquiries from Front, saving you time from logging in to Intercom. You can also a ccess Front's features when replying to your…
- Jason Dugdalemoderator
- Tooling & Support Engineer @ Front
- Jason
- 7 days ago
- 2,437
- Adding an inbox
How to set up a Twilio SMS inbox in Front
Overview Twilio is a cloud communications platform for building Voice & Messaging applications on an API built for global scale. Put simply, they provide you with phone numbers to send and receive…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 4 wk ago
- 34 replies
- 10,592
- 1
- Daniel Swift1 yr ago
- Adding an inbox

Adding an inbox

How to add an Exchange Online Shared Mailbox (Office 365)

How to transition from SMTP to Gmail sync

Changing your domain name in Front

How to set up a Drift inbox in Front

How to set up a Twilio WhatsApp inbox in Front

How to create a custom channel in Front

How to set up a Front Chat inbox in Front

How to set up a Google Play Store inbox in Front

How to set up a Talkdesk inbox in Front

How to set up a form inbox in Front

How to add an Exchange Online User Mailbox (Office 365)

How to set up a Twitter DM inbox in Front

How to add an email account as an inbox in Front (not Gmail or Office 365)

How to set up an Aircall inbox in Front

How to set up a Twitter inbox in Front

How to set up a Smooch inbox in Front

How to add a Google Group

How to set up a custom SMTP inbox

How to set up a Facebook inbox in Front

How to set up an Intercom inbox in Front

How to set up a Twilio SMS inbox in Front

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