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Admin Guides

Admin Guide (English and French)
Creating or managing a Front team for the first time? Our Admin Guide will walk you through setting up your account and team before diving into how to get work done in Front.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 7 mths ago
- 599
- Admin Guides
5 popular customer support workflows powered by Front
Front allows you to structure your workflow and route messages based on your team’s exact needs. Here are the most common support workflows our customers set up in Front that are used again and…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 mth ago
- 89
- Admin Guides
3 powerful tools to simplify Front onboarding
Front transforms your work email into a powerful platform that brings together all the people, messages, and apps you need to get work done. But as with any new system,…
- Sarah Spangenbergmoderator
- Sarah_Spangenberg
- 2 mths ago
- 231
- Admin Guides
Replacing a teammate in Front
Overview A common situation we see is an employee leaves your team or company, and you need to replace their Teammate account in Front — what is the best way to approach this?…
- Jason Dugdalemoderator
- Tooling & Support Engineer @ Front
- Jason
- 11 days ago
- 97
- Admin Guides
Admins Getting Started (Français)
Admin Guide (Français)
- Whitney Drazovich
- Whitney_Drazovich
- 7 mths ago
- 101
- Admin Guides
Difference between Office365 Accounts, Distribution Lists, Shared Inboxes and Groups
Overview Mircosoft provides a seemingly endless variety of communication channels for you to leverage within your company – shared inboxes, distribution lists, groups, etc.…
- Andersen Yuadmin
- Andersen_Yu
- 11 mths ago
- 648
- Admin Guides
Adding Office 365: What To Expect
Overview Front lets you easily connect your Office 365 inboxes and distribution groups so you can manage all of your email communications in Front. No longer worry about teammates sharing logins to…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 1,183
- Admin Guides
Adding Microsoft Exchange: What To Expect
Overview Front lets you easily connect your Microsoft Exchange inbox and distribution groups so you can manage all of your email communications in Front.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- yesterday
- 1,047
- Admin Guides
Adding Gmail / Google Groups: What To Expect
Overview Front lets you easily connect your Gmail and Google Group accounts so you can manage all of your email communications within Front. No longer worry about teammates sharing logins to the…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 3 mths ago
- 2,009
- Admin Guides
Adding Microsoft Exchange: Activation Guide
Summary Below you can find step-by-step instructions on how to connect your Microsoft Exchange Distribution Group to Front. If you'd like an overview on how this will work in Front,…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 1,190
- Admin Guides
Adding a Generic Inbox (via Email Forwarding): Activation Guide
Generic Inbox *Make sure you're setting up a redirection and not setting up a rule to forward. In Front Go to Settings Click My Inbox (individual inbox) or Inbox (shared inbox) Input your inbox…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 1,073
- Admin Guides
Adding Office 365: Activation Guide
Overview Below you can find step-by-step instructions on how to connect your Office 365 Inbox or Distribution Group to Front. If you'd like an overview on how these connected inboxes will work in…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 11 mths ago
- 2 replies
- 2,050
- Cori Morrisadmin1 yr ago
- Admin Guides
Adding Gmail / Google Groups: Activation Guide
Overview Below you can find step-by-step instructions on how to connect your Gmail or Google Group account to Front. If you'd like an overview on how these connected inboxes will work in Front,…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 11 mths ago
- 2,027
- Admin Guides

Admin Guides

Admin Guide (English and French)

5 popular customer support workflows powered by Front

3 powerful tools to simplify Front onboarding

Replacing a teammate in Front

Admins Getting Started (Français)

Difference between Office365 Accounts, Distribution Lists, Shared Inboxes and Groups

Adding Office 365: What To Expect

Adding Microsoft Exchange: What To Expect

Adding Gmail / Google Groups: What To Expect

Adding Microsoft Exchange: Activation Guide

Adding a Generic Inbox (via Email Forwarding): Activation Guide

Adding Office 365: Activation Guide

Adding Gmail / Google Groups: Activation Guide

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