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Introduction to Front integrations
Overview Front transforms your inbox into your command center where you get work done, so it makes sense to connect it with the other apps you rely on.…
Helena Li
admin
Support Program Manager
Helena_Li
2 mths ago
1,615
API & integrations
How to enable and use the Census integration
Overview Census is the operational analytics platform that syncs your data warehouse with all your favorite apps. Keep customer data in sync without relying on engineering help.…
Vishal Vibhaker
moderator
Vishal_Vibhaker
2 wk ago
4
API & integrations
How to enable and use the FormCrafts integration
Overview FormCrafts allows you to quickly and easily create smart forms for a variety of use cases — payments, lead generation, support tickets, and more.…
Vishal Vibhaker
moderator
Vishal_Vibhaker
2 mths ago
33
API & integrations
How to enable and use the Integromat integration
Overview Integromat is a no-code integration platform that allows you to connect Front with 500+ apps, services, and devices. You can drag and drop apps, filters,…
Vishal Vibhaker
moderator
Vishal_Vibhaker
2 mths ago
47
API & integrations
How to enable and use the Upscope integration
Overview Upscope Co-browsing is interactive screen-sharing built for onboarding and support. This integration allows you to see what your customer sees through it's interactive screen-share.…
Vishal Vibhaker
moderator
Vishal_Vibhaker
2 mths ago
17
API & integrations
How to enable and use the Aide integration
Overview Aide helps support teams resolve customer requests in seconds by automatically generating responses using cutting-edge AI technology. Aide streamlines operations for SaaS and e-commerce…
Vishal Vibhaker
moderator
Vishal_Vibhaker
2 mths ago
17
API & integrations
How to enable and use the liveweb integration
Overview liveweb is the first website-based, all-in-one customer support tool. Provide first-class, concierge service for your customer with instant and secure voice, video, screen sharing,…
Vishal Vibhaker
moderator
Vishal_Vibhaker
2 mths ago
43
API & integrations
How to enable and use the Aircall integration
Overview Aircall is a cloud-based phone system and call center software solution that allows you to log call activity and listen to call and voicemail recordings directly in Front.…
Cori Morris
moderator
Customer Support Manager
CoriMorris
8 mths ago
99
API & integrations
How to enable and use the Gainsight integration
Overview The Gainsight integration aims to make the day-to-day operations of a Customer Success team more impactful through a combination of facilitated access to customer information and automated…
Helena Li
admin
Support Program Manager
Helena_Li
2 mths ago
77
API & integrations
How to enable and use the Chatdesk integration
Overview Chatdesk uses machine learning to automatically tag customer feedback across email, chat, social media messages, app store reviews such as Amazon and Apple,…
Helena Li
admin
Support Program Manager
Helena_Li
2 mths ago
79
API & integrations
How to enable and use the Outreach integration
Overview The Outreach integration in the integrations switcher allows you to display and take actions on your Outreach prospects that match the contacts in Front.…
Front
admin
front
8 mths ago
186
API & integrations
How to enable and use the Herald integration
Overview Herald is a product management platform where teams to collect, analyze, and collaborate on user feedback. Herald helps you organize feedback from everywhere, serve your customers better,…
Sarah Spangenberg
Sarah_Spangenberg
2 mths ago
62
API & integrations
How to enable and use the ClickUp integration
Overview ClickUp is a customizable project management platform that allow teams to keep everything from design to development on track. ClickUp offers tasks, docs, reminders, goals,…
Sarah Spangenberg
Sarah_Spangenberg
2 mths ago
2
replies
265
Lemuel Chan
admin
7 mths ago
API & integrations
Synchronizing and leveraging Salesforce or CRM data in Front via rules
Overview For many companies, Salesforce (or other CRMs) serve as the system of record, holding valuable information about accounts, contacts, opportunities, and more.…
Tony Pitkin
moderator
Implementation Engineer
Tony_Pitkin
10 days ago
493
API & integrations
How to enable and use the Stonly integration
Overview Stonly is a platform for creating step-by-step help guides for your customers and support agents, without having to write any code. With Stonly,…
Sarah Spangenberg
Sarah_Spangenberg
2 mths ago
120
API & integrations
User provisioning with Okta
Overview The Okta SCIM integration provides fine-tuned control of your Okta users in Front. You can: Automatically create users in Front. Automatically block users when the Okta profile is suspended.…
Baptiste Couly
moderator
Product Manager
Baptiste_Couly
2 mths ago
533
API & integrations
Setting up OAuth with Front for on-premise Jira Server
Atlassian's guide to OAuth is a helpful place to start. Here are the steps to take for setting up Jira Server OAuth with Front. Step 1: Go to Applications in Jira as an admin.…
Mark Grozen-Smith
Mark_GrozenSmith
1 yr ago
2
replies
112
Helena Li
admin
2 mths ago
API & integrations
Troubleshooting Salesforce
See an error message, “An Error Has Occurred” Click “Refresh Custom Fields” in your field settings screen, or sign in and sign out of the integration. The reason being the custom objects need to be…
Evan Ostroski
moderator
Tooling & Support Engineer
Evan_Ostroski
1 yr ago
382
API & integrations
How to enable and use the Dialpad integration
Overview Dialpad’s integration with Front provides an in-app phone, so you can make and receive phone calls and handle texts without leaving Front. In combination with your Dialpad inbox ,…
Sarah Spangenberg
Sarah_Spangenberg
2 mths ago
710
API & integrations
How to enable and use the Sendbee integration
Overview Sendbee integrates with the WhatsApp Business API to allow businesses to chat over WhatsApp and automate conversations with chatbots. Once you have an approved WhatsApp Business account,…
Helena Li
admin
Support Program Manager
Helena_Li
2 mths ago
203
API & integrations
Using Rippling teammate provisioning with Front
Overview Rippling is a tool that allows you to manage your employees' app provisioning (apps like Front), Single Sign-On, passwords, and computers. How do I set up the Front API token for Rippling?…
Jason Dugdale
moderator
Tooling & Support Engineer @ Front
Jason
2 mths ago
198
API & integrations
How to import your Zendesk history into Front
Overview If you were using Zendesk previously, you can import your history into Front. We will import inboxes, contacts, conversations, messages, comments, attachments, and conversation assignments.…
Ronnie Cameron
Ronnie_Cameron
5 mths ago
533
API & integrations
How to enable and use the Flow.ai integration
Overview Flow.ai empowers your business to design, test, and deploy bots to handle customer conversations — no code required. Instantly update messaging bots across all your customer communication…
Sarah Spangenberg
Sarah_Spangenberg
1 yr ago
263
API & integrations
How to enable and use the Toky integration
Overview Toky is a web-based business phone system that enables you to handle calls and SMS from customers via phone, app, or desktop. Integrating Toky with Front means all of your interactions with…
Helena Li
admin
Support Program Manager
Helena_Li
4 mths ago
150
API & integrations
Using the integrations switcher
Overview One of the best parts of Front is that it integrates with your favorite tools for easy access to customer data and other apps from your inbox.…
Helena Li
admin
Support Program Manager
Helena_Li
1 yr ago
426
API & integrations
How to import your Freshdesk history into Front
Overview If you were using Freshdesk previously, you can import your history into Front. We will import inboxes, contacts, conversations, messages, comments, attachments,…
Helena Li
admin
Support Program Manager
Helena_Li
2 yrs ago
296
API & integrations
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