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API & integrations

Introduction to Front Integrations
Overview Front transforms your inbox into your command center where you get work done, so it makes sense to connect it with the other apps you rely on.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 1 yr ago
- 1,233
- API & integrations
How to enable and use the Aide integration
Overview Aide helps support teams resolve customer requests in seconds by automatically generating responses using cutting-edge AI technology. Aide streamlines operations for SaaS and e-commerce…
- Vishal Vibhakermoderator
- Vishal_Vibhaker
- 4 days ago
- 5
- API & integrations
How to enable and use the liveweb integration
Overview liveweb is the first website-based, all-in-one customer support tool. Provide first-class, concierge service for your customer with instant and secure voice, video, screen sharing,…
- Vishal Vibhakermoderator
- Vishal_Vibhaker
- 3 wk ago
- 12
- API & integrations
How to enable and use the Aircall integration
Overview Aircall is a cloud-based phone system and call center software solution that allows you to log call activity and listen to call and voicemail recordings directly in Front.…
- Cori Morrismoderator
- Customer Support Manager
- CoriMorris
- 2 mths ago
- 40
- API & integrations
How to enable and use the Gainsight integration
Overview The Gainsight integration aims to make the day-to-day operations of a Customer Success team more impactful through a combination of facilitated access to customer information and automated…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 3 mths ago
- 45
- API & integrations
How to enable and use the Chatdesk integration
Overview Chatdesk uses machine learning to automatically tag customer feedback across email, chat, social media messages, app store reviews such as Amazon and Apple,…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 2 wk ago
- 52
- API & integrations
How to enable and use the Outreach integration
Overview The Outreach integration in the integrations switcher allows you to display and take actions on your Outreach prospects that match the contacts in Front.…
- Frontadmin
- front
- 2 mths ago
- 122
- API & integrations
How to enable and use the Herald integration
Overview Herald is a product management platform where teams to collect, analyze, and collaborate on user feedback. Herald helps you organize feedback from everywhere, serve your customers better,…
- Sarah Spangenberg
- Sarah_Spangenberg
- 5 mths ago
- 43
- API & integrations
How to enable and use the ClickUp integration
Overview ClickUp is a customizable project management platform that allow teams to keep everything from design to development on track. ClickUp offers tasks, docs, reminders, goals,…
- Sarah Spangenberg
- Sarah_Spangenberg
- 6 mths ago
- 2 replies
- 156
- Lemuel Chanadmin2 mths ago
- API & integrations
Synchronizing and leveraging Salesforce data in Front via rules
Overview For many companies, Salesforce serves as their system of record, holding valuable information about accounts, contacts, opportunities, and more.…
- Tony Pitkinmoderator
- Implementation Engineer
- Tony_Pitkin
- 4 wk ago
- 348
- API & integrations
How to enable and use the Stonly integration
Overview Stonly is a platform for creating step-by-step help guides for your customers and support agents, without having to write any code. With Stonly,…
- Sarah Spangenberg
- Sarah_Spangenberg
- 8 mths ago
- 79
- API & integrations
User provisioning with Okta
Overview The Okta SCIM integration provides fine-tuned control of your Okta users in Front. You can: Automatically create users in Front. Automatically block users when the Okta profile is suspended.…
- Baptiste Coulymoderator
- Product Manager
- Baptiste_Couly
- 6 mths ago
- 362
- API & integrations
Setting up OAuth with Front for on-premise Jira Server
Atlassian's guide to OAuth is a helpful place to start. Here are the steps to take for setting up Jira Server OAuth with Front. Step 1: Go to Applications in Jira as an admin.…
- Mark Grozen-Smith
- Mark_GrozenSmith
- 10 mths ago
- 64
- API & integrations
Troubleshooting Salesforce
See an error message, “An Error Has Occurred” Click “Refresh Custom Fields” in your field settings screen, or sign in and sign out of the integration. The reason being the custom objects need to be…
- Evan Ostroskimoderator
- Tooling & Support Engineer
- Evan_Ostroski
- 7 mths ago
- 301
- API & integrations
How to enable and use the Dialpad integration
Overview Dialpad’s integration with Front provides an in-app phone, so you can make and receive phone calls and handle texts without leaving Front. In combination with your Dialpad inbox ,…
- Sarah Spangenberg
- Sarah_Spangenberg
- 5 mths ago
- 575
- API & integrations
How to enable and use the Sendbee integration
Overview Sendbee integrates with the WhatsApp Business API to allow businesses to chat over WhatsApp and automate conversations with chatbots. Once you have an approved WhatsApp Business account,…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- yesterday
- 127
- API & integrations
Using Rippling teammate provisioning with Front
Overview Rippling is a tool that allows you to manage your employees' app provisioning (apps like Front), Single Sign-On, passwords, and computers. Which Front plan do I need?…
- Jason Dugdalemoderator
- Tooling & Support Engineer @ Front
- Jason
- 6 mths ago
- 146
- API & integrations
How to import your Zendesk history into Front
Overview If you were using Zendesk previously, you can import your history into Front. We will import inboxes, contacts, conversations, messages, comments, attachments, and conversation assignments.…
- Ronnie Cameron
- Ronnie_Cameron
- 5 days ago
- 424
- API & integrations
How to enable and use the Flow.ai integration
Overview Flow.ai empowers your business to design, test, and deploy bots to handle customer conversations — no code required. Instantly update messaging bots across all your customer communication…
- Sarah Spangenberg
- Sarah_Spangenberg
- 7 mths ago
- 216
- API & integrations
How to enable and use the Toky integration
Overview Toky is a web-based business phone system that enables you to handle calls and SMS from customers via phone, app, or desktop. Integrating Toky with Front means all of your interactions with…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 5 mths ago
- 124
- API & integrations
Using the integrations switcher
Overview One of the best parts of Front is that it integrates with your favorite tools for easy access to customer data and other apps from your inbox.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 1 yr ago
- 335
- API & integrations
How to import your Freshdesk history into Front
Overview If you were using Freshdesk previously, you can import your history into Front. We will import inboxes, contacts, conversations, messages, comments, attachments,…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 1 yr ago
- 243
- API & integrations
How to enable and use the Shipamax integration
Overview Shipamax saves logistics companies hours of time each week by automatically extracting data from email attachments in real time, so you can review and edit it from your inbox before sending…
- Sarah Spangenberg
- Sarah_Spangenberg
- 1 yr ago
- 73
- API & integrations
How to enable and use the Botmind integration
Overview Is your support team overwhelmed with incoming requests, or tired of having to manually handle common chat questions? Botmind makes it easy to add a bot to respond to your users…
- Sarah Spangenberg
- Sarah_Spangenberg
- 5 mths ago
- 104
- API & integrations
How to enable and use the Stitch integration
Overview Stitch is an ETL service built for developers. With Stitch, decision-makers can easily use BI and data sciences tools to analyze their most important data.…
- Sarah Spangenberg
- Sarah_Spangenberg
- 1 yr ago
- 58
- API & integrations
How to enable and use the Agatha Answers integration from Forethought
🚨April 2020 Update: We are in the process of sunsetting the Agatha Answers integration from the Front Platform. Please reach out to the Agatha Answers ( Forethought.…
- Sarah Spangenberg
- Sarah_Spangenberg
- 6 mths ago
- 117
- API & integrations

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API & integrations

Introduction to Front Integrations

How to enable and use the Aide integration

How to enable and use the liveweb integration

How to enable and use the Aircall integration

How to enable and use the Gainsight integration

How to enable and use the Chatdesk integration

How to enable and use the Outreach integration

How to enable and use the Herald integration

How to enable and use the ClickUp integration

Synchronizing and leveraging Salesforce data in Front via rules

How to enable and use the Stonly integration

User provisioning with Okta

Setting up OAuth with Front for on-premise Jira Server

Troubleshooting Salesforce

How to enable and use the Dialpad integration

How to enable and use the Sendbee integration

Using Rippling teammate provisioning with Front

How to import your Zendesk history into Front

How to enable and use the Flow.ai integration

How to enable and use the Toky integration

Using the integrations switcher

How to import your Freshdesk history into Front

How to enable and use the Shipamax integration

How to enable and use the Botmind integration

How to enable and use the Stitch integration

How to enable and use the Agatha Answers integration from Forethought

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