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API & integrations

Introduction to Front Integrations
Overview Front transforms your inbox into your command center where you get work done, so it makes sense to connect it with the other apps you rely on.…
- Helena Liadmin
- Helena_Li
- 7 mths ago
- 712
- API & integrations
How to enable and use the Stonly integration
Overview Stonly is a platform for creating step-by-step help guides for your customers and support agents, without having to write any code. With Stonly,…
- Sarah Spangenbergmoderator
- Sarah_Spangenberg
- 3 days ago
- 3
- API & integrations
User provisioning with Okta
Overview The Okta SCIM integration provides fine-tuned control of your Okta users in Front. You can: Automatically create users in Front. Automatically block users when the Okta profile is suspended.…
- Baptiste Coulymoderator
- Product Manager
- Baptiste_Couly
- 7 hrs ago
- 45
- API & integrations
Setting up OAuth with Front for on-premise Jira Server
Atlassian's guide to OAuth is a helpful place to start. Here are the steps to take for setting up Jira Server OAuth with Front. Step 1: Go to Applications in Jira as an admin.…
- Mark Grozen-Smithmoderator
- Mark_GrozenSmith
- 2 mths ago
- 28
- API & integrations
Troubleshooting Salesforce
See an error message, “An Error Has Occurred” Click “Refresh Custom Fields” in your field settings screen, or sign in and sign out of the integration. The reason being the custom objects need to be…
- Evan Ostroskimoderator
- Tooling & Support Engineer
- Evan_Ostroski
- 3 mths ago
- 121
- API & integrations
How to enable and use the Dialpad integration
Overview Dialpad’s integration with Front provides an in-app phone, so you can make and receive phone calls and handle texts without leaving Front. In combination with your Dialpad inbox ,…
- Sarah Spangenbergmoderator
- Sarah_Spangenberg
- 12 days ago
- 220
- API & integrations
How to enable and use the Sendbee integration
Overview Sendbee integrates with the WhatsApp Business API to allow businesses to chat over WhatsApp and automate conversations with chatbots. Once you have an approved WhatsApp Business account,…
- Sarah Spangenbergmoderator
- Sarah_Spangenberg
- 4 mths ago
- 57
- API & integrations
Using Rippling teammate provisioning with Front
Overview Rippling is a tool that allows you to manage your employees' app provisioning (apps like Front), Single Sign-On, passwords, and computers. Which Front plan do I need?…
- Jason Dugdalemoderator
- Tooling & Support Engineer @ Front
- Jason
- 4 mths ago
- 65
- API & integrations
How to import your Zendesk history into Front
Overview If you were using Zendesk previously, you can import your history into Front. We will import inboxes, contacts, conversations, messages, comments, attachments, and conversation assignments.…
- Ronnie Cameron
- Ronnie_Cameron
- 2 wk ago
- 187
- API & integrations
How to enable and use the Flow.ai integration
Overview Flow.ai empowers your business to design, test, and deploy bots to handle customer conversations — no code required. Instantly update messaging bots across all your customer communication…
- Sarah Spangenbergmoderator
- Sarah_Spangenberg
- 7 mths ago
- 94
- API & integrations
How to enable and use the Toky integration
Overview Toky is a web-based business phone system that enables you to handle calls and SMS from customers via phone, app, or desktop. Integrating Toky with Front means all of your interactions with…
- Helena Liadmin
- Helena_Li
- 7 mths ago
- 68
- API & integrations
Using the integrations switcher
Overview One of the best parts of Front is that it integrates with your favorite tools for easy access to customer data and other apps from your inbox.…
- Helena Liadmin
- Helena_Li
- 5 mths ago
- 172
- API & integrations
How to import your Freshdesk history into Front
Overview If you were using Freshdesk previously, you can import your history into Front. We will import inboxes, contacts, conversations, messages, comments, attachments,…
- Helena Liadmin
- Helena_Li
- 11 mths ago
- 161
- API & integrations
How to enable and use the Shipamax integration
Overview Shipamax saves logistics companies hours of time each week by automatically extracting data from email attachments in real time, so you can review and edit it from your inbox before sending…
- Sarah Spangenbergmoderator
- Sarah_Spangenberg
- 8 mths ago
- 46
- API & integrations
How to enable and use the Botmind integration
Overview Tired of manually handling common questions over chat? Botmind makes it easy to add a bot to respond to your users automatically. Botmind integrates with Front to enable your AI-powered…
- Sarah Spangenbergmoderator
- Sarah_Spangenberg
- 1 yr ago
- 63
- API & integrations
How to enable and use the Stitch integration
Overview Stitch is an ETL service built for developers. With Stitch, decision-makers can easily use BI and data sciences tools to analyze their most important data.…
- Sarah Spangenbergmoderator
- Sarah_Spangenberg
- 1 yr ago
- 36
- API & integrations
How to enable and use the Agatha Answers integration from Forethought
Overview Agatha Answers (developed by Forethought.ai ) is an AI-powered teammate that helps customer-facing teams find answers quickly and respond faster — reducing time-to-resolution by 30%.…
- Sarah Spangenbergmoderator
- Sarah_Spangenberg
- 1 yr ago
- 77
- API & integrations
How to create and revoke API tokens
Overview Front's API settings give you the controls you need to manage active API tokens and what resources they can access. Define the access permission scope when you create a new token,…
- Sarah Spangenbergmoderator
- Sarah_Spangenberg
- 4 mths ago
- 809
- API & integrations
How to enable and use the Fivetran integration
Overview Fivetran connects with Front in minutes to enable you to build a fully managed and zero-maintenance data pipeline between Front and your cloud data warehouse, like Amazon Redshift.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 271
- API & integrations
How to enable and use the Parabola integration
Overview Parabola helps companies eliminate busywork with drag-and-drop automated data flows. Front's Parabola integration makes it easy to build custom analytics reports and more — no spreadsheets…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 230
- API & integrations
How to enable and use the Guru integration
Overview Like other integrations, you need to be an admin in order to enable the Guru integration. The Guru integration gives you complete access to view and edit cards in your Guru knowledge base,…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 507
- API & integrations
Meetingbird integration is now Front Calendar
Front Calendar enabled by default Front recently acquired our integration partner, Meetingbird, to expand Front's native calendar functionality. Learn more about the acquisition here !…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 1,524
- API & integrations
Assign a conversation based on the Salesforce account owner
Overview This is by far the hottest topic you've asked, regarding Salesforce auto-assignments in Front, which is why we're excited to let you know, "YES, IT'S POSSIBLE.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 3 wk ago
- 1,154
- API & integrations
How to enable and use the AskNicely integration
Overview The AskNicely integration sends your NPS survey responses directly to Front, where your team can reply back to your users and track them alongside your other customer communication channels.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 570
- API & integrations
How to enable the Pagato integration
Overview Like other integrations, you need to be a Company Admin in order to enable the Pagato integration. Pagato makes it easy for businesses to take orders and process payments via chat, SMS,…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 377
- API & integrations

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API & integrations

Introduction to Front Integrations

How to enable and use the Stonly integration

User provisioning with Okta

Setting up OAuth with Front for on-premise Jira Server

Troubleshooting Salesforce

How to enable and use the Dialpad integration

How to enable and use the Sendbee integration

Using Rippling teammate provisioning with Front

How to import your Zendesk history into Front

How to enable and use the Flow.ai integration

How to enable and use the Toky integration

Using the integrations switcher

How to import your Freshdesk history into Front

How to enable and use the Shipamax integration

How to enable and use the Botmind integration

How to enable and use the Stitch integration

How to enable and use the Agatha Answers integration from Forethought

How to create and revoke API tokens

How to enable and use the Fivetran integration

How to enable and use the Parabola integration

How to enable and use the Guru integration

Meetingbird integration is now Front Calendar

Assign a conversation based on the Salesforce account owner

How to enable and use the AskNicely integration

How to enable the Pagato integration

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