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Contacts

Understanding Front’s Contact Manager
Overview In your Contact Manager in Front, you’ll find both your individual contacts (which are private to you) and your team contacts (a list of contacts shared between you and your teammates).…
- Lily Cartermoderator
- Lily_Carter
- 5 mths ago
- 535
- Contacts
How Front automatically creates contacts
Overview Front can automatically create contacts. If you're wondering why some contacts are listed in your Contact Manager , it's likely due to this setting.…
- Frontadmin
- front
- 2 wk ago
- 242
- Contacts
How to see contact details and communication history
Overview Contact details makes it easy to see more information about senders and recipients and check past conversation history. With this customer view,…
- Baptiste Coulymoderator
- Product Manager
- Baptiste_Couly
- 4 mths ago
- 772
- Contacts
How to merge contacts
Overview Sometimes you will find a case where a contact has been saved in your address book more than once. For example, they might have sent an SMS and a separate email,…
- Jason Dugdalemoderator
- Tooling & Support Engineer @ Front
- Jason
- 5 mths ago
- 821
- Contacts
How to delete contacts
Overview When you delete a Front contact in the Contact Manager , it will no longer be accessible or visible to your team in Front. Permanently deleting a contact is possible for private contacts,…
- Frontadmin
- front
- 5 mths ago
- 1,267
- Contacts
Individual contacts and team contacts
Overview Within your Contact Manager, you have individual contacts and team contacts . As it sounds, individual contacts are private to you, and team contacts are shared amongst your team.…
- Frontadmin
- front
- 7 mths ago
- 20 replies
- 2,936
- Lemuel Chanadmin17 hrs ago
- Contacts
Custom contact fields
Overview Front allows you to add more details to your contacts, such as job title or NPS score. Custom fields must be created manually, and can be updated via our API or through the third-party…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 1 mth ago
- 16 replies
- 6,064
- Lemuel Chanadmin3 mths ago
- Contacts
How to create and message a contact group
Overview Front's contact groups make it easy to email a group of people at the same time. In order to personalize emails to a group of people, utilize Sequences .…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 1 mth ago
- 11 replies
- 7,260
- Lily Cartermoderator1 mth ago
- Contacts
Import, upload, and export contacts in Front
Overview You can quickly import a large number of contacts into Front using a .csv file, without the need to manually add your contacts one by one! You can even upload their groups, description,…
- Frontadmin
- front
- 5 mths ago
- 26 replies
- 12,675
- Frontadmin7 mths ago
- Contacts

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Contacts

Understanding Front’s Contact Manager

How Front automatically creates contacts

How to see contact details and communication history

How to merge contacts

How to delete contacts

Individual contacts and team contacts

Custom contact fields

How to create and message a contact group

Import, upload, and export contacts in Front

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