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Contacts

Understanding Front Contacts
Overview Front Contacts allows your company to store and organize helpful customer information within Front, designed to provide a unified contact record that’s shared across the company,…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 7 days ago
- 1,193
- Contacts
What to expect with the new Contacts in Front
Overview An upcoming update to Contacts in Front will reduce the prevalence of duplicated contacts by replacing Team-based contacts with a unified Company-wide contact record.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 7 days ago
- 445
- Contacts
How Front automatically creates contacts
Overview Front allows the option to automatically create contacts for people that you and your team sends to and receives from. These automatic contacts appear in contact autocomplete and in the…
- Frontadmin
- front
- 11 days ago
- 478
- Contacts
How to see contact details and communication history
Overview Contact Details makes it easy to see more information about contacts involved in the conversation you're currently viewing. The Contact Details section allows you to view and edit contact…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 7 days ago
- 1,284
- Contacts
How to merge contacts
Overview You might sometimes find that you have mulitple records saved for the same contact, such as a record being saved for their email address and another for their phone number.…
- Jason Dugdalemoderator
- Tooling & Support Engineer @ Front
- Jason
- 7 days ago
- 948
- Contacts
How to delete contacts
Overview When you delete a Front contact in the Contact Manager , it will no longer be accessible or visible to your team in Front. Permanently deleting a contact is possible for private contacts,…
- Frontadmin
- front
- 11 days ago
- 1,423
- Contacts
Custom contact fields
Overview Front allows you to add more details to your contacts, such as job title or NPS score. Custom fields must be created manually, and can be updated via our API or through the third-party…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 6 mths ago
- 19 replies
- 6,761
- carlos. alvarez2 mths ago
- Contacts
How to create and message a contact group
Overview Front's contact groups make it easy to email a group of people at the same time with the exact same message. You are able to manually create contact groups using the steps below,…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 11 days ago
- 11 replies
- 7,894
- Lily Cartermoderator6 mths ago
- Contacts
Import, upload, and export contacts in Front
Overview You can quickly import a large number of contacts into Front using a .csv file, without the need to manually add your contacts one by one! You can even upload their groups, description,…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 7 days ago
- 26 replies
- 13,554
- Frontadmin1 yr ago
- Contacts

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Contacts

Understanding Front Contacts

What to expect with the new Contacts in Front

How Front automatically creates contacts

How to see contact details and communication history

How to merge contacts

How to delete contacts

Custom contact fields

How to create and message a contact group

Import, upload, and export contacts in Front

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