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Getting Started
Walk through the basics of setting up your new Front account.
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Getting Started

Walk through the basics of setting up your new Front account.

What's Front?
Front 101
What is Front?
Trial Quickstart Guide
13 topics 16 posts Active yesterday

For you

Settings
Updating your Settings and Individual Preferences
How to add a vacation responder when you are away
Validate your account
14 topics 67 posts Active 9 hrs ago

Notifications
How to turn on/off sound notifications
How to change my notification settings
How to turn off Front's Daily Activity Report
4 topics 41 posts Active 1 mth ago

Individual inboxes
Adding an individual inbox
How to delegate your inbox to a teammate
Mass archive your conversations
9 topics 9 posts Active 2 days ago

For your team

Setting up team inboxes

 Show categories
Inbox basics Adding an inbox Inbox settings
53 topics Active 7 hrs ago

Teammates
Automatically balance your team’s workload with load balancing rules
Custom Roles and Permissions
Use Shifts to manage work schedules
17 topics 35 posts Active 1 mth ago

Billing
Understanding Pricing
Manage your billing and invoices
Integration partner discounts for Front customers
7 topics 9 posts Active 1 mth ago

Security & deliverability
Front is compliant with GDPR
SPF/DKIM - Removing "via sendgrid.net" from outgoing emails
Spam, phishing, and identity warnings
25 topics 85 posts Active 17 hrs ago

API & integrations
Introduction to Front Integrations
How to import my Help Scout history into Front
Assign a conversation based on the Salesforce account owner
56 topics 196 posts Active 9 hrs ago
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