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Getting Started
Walk through the basics of setting up your new Front account.
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Getting Started

Walk through the basics of setting up your new Front account.

For you

What's Front?
Channels vs. Folders vs. Inboxes?
Is Front a ticketing platform or service desk?
Our Admin & User Guides
8 topics 11 posts Active 3 wk ago

Settings
How to change the display name next to the email address
How to set a default channel
Choosing Front as the default email client
12 topics 62 posts Active 3 wk ago

Notifications
How to change my notification settings
How to turn off Front's Daily Activity Report
How to turn on/off sound notifications
4 topics 39 posts Active 11 days ago

Individual inboxes
Adding an individual inbox
How smart merge works
Understanding your inbox
4 topics 8 posts Active yesterday

For your team

Setting up team inboxes

 Show categories
Inbox basics Adding an inbox Inbox settings
44 topics Active yesterday

Teammates
How admins can manage teammate settings
How to block, re-enable, or delete a teammate
Admin roles
12 topics 25 posts Active 2 wk ago

Billing
Understanding your invoice
How does Front charge for additional teammates
Manage your billing and invoices
8 topics 11 posts Active 2 mths ago

Security & deliverability
Deliverability settings and SPF/DKIM records
Spam in Front
Using Front with Mailjet
22 topics 71 posts Active 12 days ago

API & integrations
How to enable and use the Salesforce integration
How to enable and use the Nicereply integration
How to enable and use the Pipedrive integration
46 topics 162 posts Active 13 days ago
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Welcome to the Front community!

The Front community is your place to come together and discuss the product, register for webinars, and get support from our help center.

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New to Front or need to refresh your skills? Join us for live training sessions every week! Check them all out here.

If at any point you need assistance, please don't hesitate to email us: team@frontapp.com.