How to enable Javascript

Sending messages

Recipient limits for each channel type
Front integrates with different types of channels , which have varying numbers of total recipients you can send to, depending on the nature of the channel.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 2 wk ago
- 1,039
- Sending messages
How to open conversations in external windows
Overview Sometimes, you might want to work on multiple conversations at once. Front makes it easy to pop out entire conversations into separate, external windows,…
- Sarah Spangenberg
- Sarah_Spangenberg
- 5 days ago
- 735
- Sending messages
Message volume limits
In Front, your conversations will thread together unless you have chosen the No Threading option . Conversations do have a limit in the number of messages that thread together,…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 2 mths ago
- 619
- Sending messages
How to save and attach emails as .eml files
Overview Front allows you to save a single message as an .eml file or attach it to an email you’re sending out. This is a common workflow in Outlook that is also supported in Front.…
- Frontadmin
- front
- 5 days ago
- 8 replies
- 2,996
- Kenji Hayward10 mths ago
- Sending messages
Attachment / File limit size
Front's attachment size limits are listed below: Gmail: 25 MB (per message) O365: 25 MB (per message) Generic SMTP: 20.5 MB (per message) Custom SMTP (The limit size is whatever you have it set to…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 8 mths ago
- 2 replies
- 2,725
- NazaninSheyni3 yrs ago
- Sending messages
Understanding Front's composer
Email composer To compose a new email, click the pencil icon in the top left corner. Once you click on the pencil icon, you will see the email composer in a new window.…
- Frontadmin
- front
- 7 mths ago
- 19 replies
- 5,457
- Kenji Hayward2 yrs ago
- Sending messages
Using tables in emails
Overview When composing a message, you may want to include tables from external sources to Front. This article outlines current compatibility with imported tables and what you are able to edit in…
- Frontadmin
- front
- 13 days ago
- 2 replies
- 2,101
- Mary Conquest3 yrs ago
- Sending messages
No attachments warning
Overview Front's Attachment reminder will display a warning when we think a draft may be missing attachments. If you click Send and your email contains any of the terms below,…
- Frontadmin
- front
- 5 days ago
- 957
- Sending messages
Attaching images and documents to an email
Overview When you need to send an image or document over Front, there are three ways to attach the file to your email. Instructions Drag and drop You can drag and drop any image or document from…
- Frontadmin
- front
- 2 mths ago
- 19 replies
- 3,164
- Ibukun A2 yrs ago
- Sending messages
How to archive a conversation
Overview Archiving (along with snoozing ), will be your team's key tool to reaching inbox zero. You can think of the Open tab of your inbox as a to-do list-- when you reach inbox zero,…
- Frontadmin
- front
- 3 mths ago
- 25 replies
- 9,629
- 1
- Jessye Levymoderator4 mths ago
- Sending messages
How to compose, send, and customize messages
Overview Composing a message in Front is super simple! The big blue Compose button at the top of your inbox is a one-stop-shop for sending messages from any of the different communication channels…
- Frontadmin
- front
- 4 mths ago
- 2,378
- Sending messages
How to reply to, forward, and resend an email
Overview Front has several different options for how you can reply, forward, or resend an email based on your needs. You can also set a default option reply button for mobile.…
- Frontadmin
- front
- 5 days ago
- 14 replies
- 4,566
- Georgia Cyr1 yr ago
- Sending messages
How to delete a draft
Instructions Step 1 Whether you're in your Drafts folder or composing a draft, you can delete your draft by clicking the grey Delete button (trash can icon).…
- Frontadmin
- front
- 9 mths ago
- 2 replies
- 1,554
- Lily Cartermoderator1 yr ago
- Sending messages
Tracking emails with Seen receipts
Overview Email tracking is a feature that allows you to see whether your customer has viewed the message you've sent them. In order to track emails, we use an invisible tracking pixel in your…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 7 mths ago
- 22 replies
- 5,985
- Lemuel Chanadmin4 days ago
- Sending messages
How to undo send
Overview You can stop a message from being sent. Front will hold your message for a selected amount of time before sending it. You can enable the undo send option on every type of channel.…
- Frontadmin
- front
- 5 days ago
- 8 replies
- 4,745
- Kenji Hayward10 mths ago
- Sending messages
How to open Front's composer from another app via mailto: hyperlinks
Overview If your company uses a CRM or internal tool, you can increase productivity by creating direct links to compose an email from Front. You can also pre-fill the To or the Subject fields with…
- Frontadmin
- front
- 8 mths ago
- 1 reply
- 2,375
- dave2 yrs ago
- Sending messages
Sending options in your composer
Overview You have four options in Front for how you can send your messages, which you can see by clicking the dropdown arrow by the blue Send button. This allows you to save time while sending so…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 5 days ago
- 15 replies
- 5,397
- Haley McGillmoderator5 mths ago
- Sending messages

Sending messages

Recipient limits for each channel type

How to open conversations in external windows

Message volume limits

How to save and attach emails as .eml files

Attachment / File limit size

Understanding Front's composer

Using tables in emails

No attachments warning

Attaching images and documents to an email

How to archive a conversation

How to compose, send, and customize messages

How to reply to, forward, and resend an email

How to delete a draft

Tracking emails with Seen receipts

How to undo send

How to open Front's composer from another app via mailto: hyperlinks

Sending options in your composer

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