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How to zoom in and out
Overview Front has a default display and font size, but you can always zoom in and out according to your preference. Learn how to adjust the viewing size based on which machine you're using.…
Lemuel Chan
admin
Customer Support Representative
Lemuel_Chan
7 mths ago
311
Settings
Create a ticket number experience in Front
Overview If you're transitioning from a traditional help desk solution to Front, your customers may be accustomed to using Ticket IDs as references. In this article,…
Andersen Yu
admin
Andersen_Yu
2 mths ago
2
replies
476
1
Jessye Levy
moderator
7 mths ago
Tips
Changing your default text style
Follow these instructions to change your default text style for composing messages in Front: Step 1 Open your email composer and begin typing. Step 2 Highlight the text you've composed.…
Andersen Yu
admin
Andersen_Yu
9 mths ago
2,579
1
Tips
Attach image attachment without in-line display
When you drag and drop an image attachment into Front's composer, the default behavior is to display that image. If you want to attach that image, without it being displayed inline,…
Andersen Yu
admin
Andersen_Yu
11 mths ago
1,145
Tips
Customize when conversations bump up
Overview Based on your team's workflows and inbox setup, you may want to customize when conversations bump to the top of the inbox. This is a company-level setting that company admins can control,…
Helena Li
admin
Support Program Manager
Helena_Li
1 yr ago
1,561
1
Inbox settings
Out-of-Office rule
Whether you're celebrating the new year with a sunny vacation or lounging around in some comfy pajamas at home, don't forget to set an out-of-office reply to let your customers know when you're…
Front
admin
front
2 wk ago
5,044
1
Tips
Message timestamps
Ever wonder when an email was received or a comment was made? Just click on the timestamp and watch magic happen before your very eyes. All your messages will display the exact date and time!…
Front
admin
front
2 yrs ago
2
replies
1,506
1
Katie Kilbourne
1 yr ago
Tips
Spell check
Overview If you're using Front on your web browser, Front uses the spellchecker built in to Chrome. If you're using the desktop app, follow the instructions below to update your spell check settings.…
Front
admin
front
5 days ago
35
replies
5,863
Lemuel Chan
admin
5 days ago
Tips
Lennard Schoemaker
Technical Customer Success Representative, Technical Consultant
Lennard_Schoemaker
3 yrs ago
1
Featured
Reported - view
@Cori Morris There is a workaround that we use here at the office. We really wanted the Grammarly Extension to work but we did not want to use a browser to access Frontapp as having a separate app…
How to download and preview attachments
Overview Front users can send and receive various types of files in email messages, as well as preview them before you download them onto your computer. Continue reading to learn more.…
Front
admin
front
9 days ago
2,920
Tips
How to create and message a contact group
Overview Front's contact groups make it easy to email a group of people at the same time. In order to personalize emails to a group of people, utilize Sequences .…
Helena Li
admin
Support Program Manager
Helena_Li
yesterday
11
replies
7,398
Lily Carter
moderator
2 mths ago
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