How to enable Javascript

Tips

How to zoom in and out
Overview Front has a default display and font size, but you can always zoom in and out according to your preference. Learn how to adjust the viewing size based on which machine you're using.…
- Lemuel Chanadmin
- Customer Support Representative
- Lemuel_Chan
- 7 mths ago
- 311
- Settings
Create a ticket number experience in Front
Overview If you're transitioning from a traditional help desk solution to Front, your customers may be accustomed to using Ticket IDs as references. In this article,…
- Andersen Yuadmin
- Andersen_Yu
- 2 mths ago
- 2 replies
- 476
- 1
- Jessye Levymoderator7 mths ago
- Tips
Changing your default text style
Follow these instructions to change your default text style for composing messages in Front: Step 1 Open your email composer and begin typing. Step 2 Highlight the text you've composed.…
- Andersen Yuadmin
- Andersen_Yu
- 9 mths ago
- 2,579
- 1
- Tips
Attach image attachment without in-line display
When you drag and drop an image attachment into Front's composer, the default behavior is to display that image. If you want to attach that image, without it being displayed inline,…
- Andersen Yuadmin
- Andersen_Yu
- 11 mths ago
- 1,145
- Tips
Customize when conversations bump up
Overview Based on your team's workflows and inbox setup, you may want to customize when conversations bump to the top of the inbox. This is a company-level setting that company admins can control,…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 1 yr ago
- 1,561
- 1
- Inbox settings
Out-of-Office rule
Whether you're celebrating the new year with a sunny vacation or lounging around in some comfy pajamas at home, don't forget to set an out-of-office reply to let your customers know when you're…
- Frontadmin
- front
- 2 wk ago
- 5,044
- 1
- Tips
Message timestamps
Ever wonder when an email was received or a comment was made? Just click on the timestamp and watch magic happen before your very eyes. All your messages will display the exact date and time!…
- Frontadmin
- front
- 2 yrs ago
- 2 replies
- 1,506
- 1
- Katie Kilbourne1 yr ago
- Tips
Spell check
Overview If you're using Front on your web browser, Front uses the spellchecker built in to Chrome. If you're using the desktop app, follow the instructions below to update your spell check settings.…
- Frontadmin
- front
- 5 days ago
- 35 replies
- 5,863
- Lemuel Chanadmin5 days ago
- Tips
- Lennard Schoemaker
- Technical Customer Success Representative, Technical Consultant
- Lennard_Schoemaker
- 3 yrs ago
- 1
- Featured
- Reported - view
@Cori Morris There is a workaround that we use here at the office. We really wanted the Grammarly Extension to work but we did not want to use a browser to access Frontapp as having a separate app…
How to download and preview attachments
Overview Front users can send and receive various types of files in email messages, as well as preview them before you download them onto your computer. Continue reading to learn more.…
- Frontadmin
- front
- 9 days ago
- 2,920
- Tips
How to create and message a contact group
Overview Front's contact groups make it easy to email a group of people at the same time. In order to personalize emails to a group of people, utilize Sequences .…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- yesterday
- 11 replies
- 7,398
- Lily Cartermoderator2 mths ago
- Contacts

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Tips

How to zoom in and out

Create a ticket number experience in Front

Changing your default text style

Attach image attachment without in-line display

Customize when conversations bump up

Out-of-Office rule

Message timestamps

Spell check

How to download and preview attachments

How to create and message a contact group

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