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Tips

Changing the default text style
Not sure why the text is coming out in a different color or different style in your composer? Update your default text style to get it back to the color and style you want.…
- Andersen Yuadmin
- Andersen_Yu
- 5 mths ago
- 1,730
- 1
- Tips
Attach image without in-line display
When you drag and drop an image into Front's composer, the default behavior is to display that image. If you want to attach that image, without it being displayed inline,…
- Andersen Yuadmin
- Andersen_Yu
- 1 yr ago
- 854
- Tips
Customize when conversations bump up
Overview Based on your team's workflows and inbox setup, you may want to customize when conversations bump to the top of the inbox. This is a company-level setting that company admins can control,…
- Helena Liadmin
- Helena_Li
- 1 mth ago
- 951
- Inbox settings
Highlighting Tags
Front gives you the power to highlight tags in the conversation panel. By customizing your tags with an eye-catching color or a favorite emoji ⭐️, you’ll be able to easily identify which…
- Andersen Yuadmin
- Andersen_Yu
- 6 mths ago
- 6 replies
- 2,141
- 1
- Cori Morrisadmin1 yr ago
- Tips
Out-of-Office rule
Whether you're celebrating the new year with a sunny vacation or lounging around in some comfy pajamas at home, don't forget to set an out-of-office reply to let your customers know when you're…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 4 mths ago
- 2,463
- Tips
Message timestamps
Ever wonder when an email was received or a comment was made? Just click on the timestamp and watch magic happen before your very eyes. All your messages will display the exact date and time!…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 5 mths ago
- 1 reply
- 1,152
- 1
- Dicky Watson1 yr ago
- Tips
Keyboard Shortcuts
For those of you who see value in every second, we've got a productivity hack for you! Shortcuts are the best way to shave seconds off of your workflow.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 11 mths ago
- 2 replies
- 1,933
- Cori Morrisadmin1 yr ago
- Tips
Reminders
Don't like missing messages or having your tasks fall through the cracks? Join the club! Set a reminder before you send a message and have unreplied conversations boomerang back into your inbox so…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 5 mths ago
- 1,467
- Tips
Spell check
Front offers spell check in various languages. Step 1 Highlight a word in your composed email. Step 2 Right-click the highlighted word. Step 3 Hover over Dictionaries to expand the list of supported…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 21 replies
- 3,852
- Boudewijn4 mths ago
- Tips
- Lennard Schoemaker
- Technical Customer Success Representative, Technical Consultant
- Lennard_Schoemaker
- 1 yr ago
- 1
- Featured
- Reported - view
@Cori Morris There is a workaround that we use here at the office. We really wanted the Grammarly Extension to work but we did not want to use a browser to access Frontapp as having a separate app…
How to download inline attachments
Overview Inline attachments are images embedded directly in the message body and thus are not listed like other attachments. Furthermore, they are often resized to fit in the message window.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 5 mths ago
- 2,541
- Tips
How to create and message a contact group
Overview Front's contact groups make it easy to email a group of people at the same time. In order to personalize emails to a group of people, utilize Sequences .…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 2 mths ago
- 3 replies
- 5,161
- Lemuel Chanadmin8 mths ago
- Contacts

Tips

Changing the default text style

Attach image without in-line display

Customize when conversations bump up

Highlighting Tags

Out-of-Office rule

Message timestamps

Keyboard Shortcuts

Reminders

Spell check

How to download inline attachments

How to create and message a contact group

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