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Using Front

Learn how to work in your new inbox and get the most out of Front.

Workflow basics

Sending messages
Tracking emails with Seen receipts
No attachments warning
How to undo send
17 topics 154 posts Active 4 days ago

Working together
Front's real-time collision detection
Teammates list and their assignments
Teammate status colors - See who's online
23 topics 83 posts Active 4 days ago

Search
How to use the find shortcut in Front
Expand all messages in a conversation thread
Conversation ID, message ID, and permalinks
4 topics 40 posts Active 6 days ago

Rules
Understanding rules
Common triage rules
Move individual emails to team inboxes
17 topics 85 posts Active 5 days ago

Mobile
Front's iOS app
Front's Android app
2 topics 5 posts Active 3 mths ago

Calendar
Understanding scheduling links
Getting started with Front Calendar
Manage shared and teammate calendar access for Front Calendar
17 topics 44 posts Active 6 days ago

Productivity

Tags & organization
Understanding tags
Read vs. unread status
Using tags to label and file conversations
17 topics 231 posts Active 3 hrs ago

Contacts
Understanding Front Contacts
What to expect with the new Contacts in Front
How to merge contacts
9 topics 65 posts Active 7 days ago

Message templates
Understanding message templates and folders
How to edit a message template
Sort message templates (legacy feature)
4 topics 85 posts Active 13 days ago

Sequences
Understanding sequences
How to create a new sequence
Sequences sending limit
3 topics 59 posts Active 21 hrs ago

Analytics

 Show categories
Analytics articles Analytics glossary Legacy Analytics Articles Legacy Analytics Glossary
156 topics Active 22 hrs ago

Troubleshooting

Troubleshooting
How to uninstall the Front app on Mac
API requests failing for private resources
Critical updates and force reloads
14 topics 80 posts Active 13 days ago
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