How to enable and use the Fini integration
Edited

Overview

Fini offers a customer support solution powered by AI. It allows users to build chatbots that can be integrated with various platforms like Front, Zendesk, Intercom, Slack, and Discord. The AI agent is trained on a knowledge base and can deliver instant answers to customer queries. It also offers features like tone configuration of the AI, seamless human routing, and multi-channel deployment.

Fini AI trains itself on your conversation history in Front. Its in-house AI will auto reply to a conversation, reducing customer support response times. Users can leverage this integration to solve 70% of their support queries using AI.


Instructions

Follow Fini's setup guide to get started.

Fini developed and maintains this integration, so if you have any questions please reach out to their team at hello@usefini.com.


Pricing

This feature is available on all plans.