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Move individual emails to team inboxes
Overview Front individual rules can help break down email silos. If customers tend to email individuals rather than teams, create rules to ensure those messages get routed to the right team inbox.…
Natalie Kim
Natalie_Kim
2 mths ago
323
Rules
Setting up your team’s workflow: team tags, signatures, rules, and message templates
Overview Team tags, signatures, message templates, and rules are essential tools to improve your team’s efficiency and your customer’s experience. One of the powers of Front is that once you create…
Natalie Kim
Natalie_Kim
4 mths ago
1,141
Working together
Emoji reactions and custom emojis
Overview Emoji reactions allow you to quickly indicate your response to a comment, without the added noise and clutter of additional comments. They're a fun way for your team to express themselves…
Natalie Kim
Natalie_Kim
2 mths ago
220
Working together
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