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Mastering Front
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Re: SPF/DKIM - Removing "via sendgrid.net" from outgoing emails @curtis Hi there! Can you send us an email so we can investigate your account?
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- Security & deliverability
- Reported - view
Webinar: Front Analytics
- Cori Morrisadmin
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- 9 mths ago
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Front for Support Teams
- Cori Morrisadmin
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- 1 yr ago
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Re: How to enable and use the Shopify integration Many of you have asked to display tracking numbers in the Shopify integration in Front. In case you're still interested in the feature, this is now available!…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- API & integrations
- Reported - view
Re: How to enable and use the Pipedrive integration Hi @Tim Berman, We've created a feature request in our backlog for the first issue regarding searching for contacts by phone number. We will let you know as soon as we build this improvement.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- API & integrations
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Supported web browsers
Front supports the following browsers for the web app: Recommended: Google Chrome Microsoft Edge Firefox Safari Opera You can log into Front on the web at app.frontapp.com .…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 4 mths ago
- 2 replies
- 1,444
- Troubleshooting
User Guide (English and French)
Joining a Front team? Our User Guide will help you learn everything you need to know, plus our best tips to help get you up and running quickly. User Guide (English) User Guide (Français)
- Cori Morrisadmin
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- 8 mths ago
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Admin Guide (English and French)
Creating or managing a Front team for the first time? Our Admin Guide will walk you through setting up your account and team before diving into how to get work done in Front.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 8 mths ago
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Re: How to use variables in canned responses @John Fabrega Thank you all for your continued interest regarding this request. We have a large backlog of requests that aren't all on Trello. Please know that our product team is aware of this,…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- Canned responses
- Reported - view
Re: How to share drafts and edit them together @Jerome Chouraqui Hi there, Apologies for the confusion here. The warning is misleading. However, what it means is that they will not be able to modify it while you are editing it,…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- Working together
- Reported - view
New for Admins: October 2018
We're always working to make Front better for you and your team, so we've made some improvements for you 🎉 If you have any questions about these updates,…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 699
- Product updates
How to enable and use the Fivetran integration
Overview Fivetran connects with Front in minutes to enable you to build a fully managed and zero-maintenance data pipeline between Front and your cloud data warehouse, like Amazon Redshift.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 271
- API & integrations
How to enable and use the Parabola integration
Overview Parabola helps companies eliminate busywork with drag-and-drop automated data flows. Front's Parabola integration makes it easy to build custom analytics reports and more — no spreadsheets…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- 230
- API & integrations
Re: Subscribing and muting a conversation @Katie Fang Hi there, To be completely transparent, you're on a newer version of Front where this article is not accurate. We are working on transitioning all Front customers to the version you are…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- Working together
- Reported - view
Re: How to change the From address for an inbox @Paul Go Hi there, This isn't on our roadmap. We see the inbox as the accumulation of all of your channels which provides the same functionality as what you're wishing to do here.…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- Inbox settings
- Reported - view
Setup Checklists
To ensure that your team is setup for success in Front, download a checklist and follow the recommended setup. Once you ✓ all steps, your team will be ready for Front success!…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 9 mths ago
- 896
- User Checklists
Re: How to share drafts and edit them together @Jerome Chouraqui No problem. Yes, if you click the three dots in the top right corner of the draft, you should be able to take the draft back over.
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 1 yr ago
- Working together
- Reported - view

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Cori Morris

Cori_Morris

Customer Support Manager

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