How to enable Javascript

Contact us Contact us

Latest Posts

Re: How to create a new sequence @Jerome Chouraqui Thanks for this feedback. I have shared it with our product team.
- Frontadmin
- front
- 1 yr ago
- Sequences
- Reported - view
Validate your account
Why should I validate my account? To ensure the safety and security of our platform, we require our users to validate the email addresses they sign up with.…
- Frontadmin
- front
- 1 yr ago
- 1 reply
- 881
- Settings
Re: SPF/DKIM - Removing "via sendgrid.net" from outgoing emails @Joe Motz We received your email as well and will follow up there.
- Frontadmin
- front
- 1 yr ago
- Security & deliverability
- Reported - view
Deliverability settings and SPF/DKIM records
Overview What are SPF/DKIM records? SPF/DKIM records are industry-standard security mechanisms that authorize Front to send emails on our customers’ behalf.…
- Frontadmin
- front
- 2 wk ago
- 11 replies
- 7,529
- 1
- Security & deliverability
Meetingbird integration is now Front Calendar
Front Calendar enabled by default Front recently acquired our integration partner, Meetingbird, to expand Front's native calendar functionality. Learn more about the acquisition here !…
- Frontadmin
- front
- 1 yr ago
- 1,635
- API & integrations
Front Customer Spotlight: A chat with LifeShare Technologies
- Frontadmin
- front
- 1 yr ago
- 556
- Live trainings
29

Aug

Front Customer Spotlight: A chat with LifeShare Technologies

Wed Aug 29 2018 at 9:30 AM PDT

1 going
Re: How to set up a Front Chat inbox in Front @ sss@redcarpetup.com Yes - https://dev.frontapp.com/chat.html#introduction
- Frontadmin
- front
- 1 yr ago
- Adding an inbox
- Reported - view
How to set a default signature for a channel
You must be an admin or have the permissions within Front to edit settings for a team signature. Step 1 Go into your Settings . Step 2 Click Signatures under your team.…
- Frontadmin
- front
- 3 mths ago
- 1 reply
- 1,639
- Inbox settings
Re: How to enable and use the Salesforce integration @R/SF Not yet, but I'd be happy to share this request with our product team.
- Frontadmin
- front
- 2 yrs ago
- 1
- API & integrations
- Reported - view
Re: How to move messages and split conversations @Brooke Carlton What type of conversation are you trying to do this from? Currently it's only available for email conversations. Are you referring to a chat or SMS message perhaps?
- Frontadmin
- front
- 2 yrs ago
- Tags & organization
- Reported - view
Re: How to save and attach emails as .eml files @Libby Swanson Hi there, This isn't on our immediate roadmap. Please open and view them in Outlook or a text editor app in the meantime.
- Frontadmin
- front
- 2 yrs ago
- Sending messages
- Reported - view
Re: Logging Emails to Salesforce using Auto BCC @R/SF Hi there, You can utilize auto-BCC for team inboxes the same way you do for individual inboxes, but it won't recognize which teammate is sending the email. It will log as one person.…
- Frontadmin
- front
- 2 yrs ago
- Settings
- Reported - view
Re: How to enable and use the HubSpot integration @Jean-Baptiste Ronssin Hi there, We'd be happy to help troubleshoot this. Please email us the name of the rule and send over a Conversation ID for a conversation where the rule should have triggered…
- Frontadmin
- front
- 2 yrs ago
- API & integrations
- Reported - view
Re: How to add a vacation responder when you are away @SPG We have not made any progress on this yet. It is on our roadmap, though. Regarding the "Re:" addition to the subject line, it appears we prepend our own without checking the existing subject.…
- Frontadmin
- front
- 2 yrs ago
- Settings
- Reported - view
How to save and attach emails as .eml files
Overview Front allows you to save a single message as an .eml file or attach it to an email you’re sending out. This is a common workflow in Outlook that is also supported in Front.…
- Frontadmin
- front
- 12 days ago
- 7 replies
- 2,450
- Sending messages
Recognize logged in users with Front Chat identity verification
Overview When you set up Front Chat , you can securely pass visitor email addresses to the Front Chat widget to recognize logged in users automatically.…
- Frontadmin
- front
- 9 mths ago
- 1 reply
- 3,764
- Inbox settings
Re: Sequences sending limit @SPG Thanks for the feedback! What we suggest for sending larger volumes, is to set up a custom SMTP inbox to send from there .
- Frontadmin
- front
- 2 yrs ago
- Sequences
- Reported - view
Re: Customize your workspace to show tags, inboxes, and teammates @SPG Sorry about that. The show/hide option has moved to the "More >" menu. We will get this updated :-)
- Frontadmin
- front
- 2 yrs ago
- Tags & organization
- Reported - view
Re: How to permanently delete your team’s Front account data @Brent Helton Hi there, Yes, we do. We need to have the content of the email to display it, index it for search, share it with other teammates, etc. Of course,…
- Frontadmin
- front
- 2 yrs ago
- Security & deliverability
- Reported - view
Re: How to create time-based rules @Ben Leon That will trigger Saturday until 9am. When the end time is "less than" the start time, we add a day.
- Frontadmin
- front
- 2 yrs ago
- Rules
- Reported - view
Re: How to create time-based rules @Ben Leon Hi there! As long as you aren't using a "Day is" condition as well, then it should work as expected from 5pm-9am.
- Frontadmin
- front
- 2 yrs ago
- Rules
- Reported - view
Re: How to create a new sequence @Rafael Zarro Currently it's not possible to send SMS messages via Sequences.
- Frontadmin
- front
- 2 yrs ago
- Sequences
- Reported - view
Re: How to create a new sequence @Rafael Zarro Yes, you can! Just type in the contact group.
- Frontadmin
- front
- 2 yrs ago
- Sequences
- Reported - view
Assign a conversation based on the Salesforce account owner
Overview This is by far the hottest topic you've asked, regarding Salesforce auto-assignments in Front, which is why we're excited to let you know, "YES, IT'S POSSIBLE.…
- Frontadmin
- front
- 2 mths ago
- 1,359
- API & integrations
Adding a generic inbox (via email forwarding): activation guide
Overview For any email providers other than Gmail and Office365, you will use this method to set up your email channels in Front. This is the forwarding (SMTP) method.…
- Frontadmin
- front
- 1 mth ago
- 1,495
- Admin Guides

1 2 3 4 5 23 Next

Back to top

admin

Front

front

691
200
17

Follow

Welcome to the Front Help Center!

Whether you're new to Front or you've been with us for years, this is your place to learn about Front, access our training resources, and get support from our team.

If you need assistance, please don't hesitate to contact us.
Front
- Log in to Front
- Front homepage
Categories
More
- Log in to comment
- Live Webinars
- Tags

Powered by Forumbee