How to enable Javascript

Contact us Contact us

Latest Posts

Validate your account
Why should I validate my account? To ensure the safety and security of our platform, we require our users to validate the email addresses they sign up with.…
- Frontadmin
- front
- 7 mths ago
- 913
- Settings
Re: SPF/DKIM - Removing "via sendgrid.net" from outgoing emails @Joe Motz We received your email as well and will follow up there.
- Frontadmin
- front
- 2 yrs ago
- Security & deliverability
- Reported - view
SPF/DKIM Deliverability settings and removing "via sendgrid.net" from emails
This is advanced material that would best be done by an IT admin or someone that fully understands what it means to make changes to DNS records. Overview What are SPF/DKIM records?…
- Frontadmin
- front
- 2 wk ago
- 11 replies
- 9,423
- 1
- Security & deliverability
Meetingbird integration is now Front Calendar
Front Calendar enabled by default Front recently acquired our integration partner, Meetingbird, to expand Front's native calendar functionality. Learn more about the acquisition here !…
- Frontadmin
- front
- 2 yrs ago
- 1,776
- API & integrations
Front Customer Spotlight: A chat with LifeShare Technologies
- Frontadmin
- front
- 2 yrs ago
- 556
- Live trainings
29

Aug

Front Customer Spotlight: A chat with LifeShare Technologies

Wed Aug 29 2018 at 9:30 AM PDT

1 going
Re: How to set up a Front Chat inbox in Front @ sss@redcarpetup.com Yes - https://dev.frontapp.com/chat.html#introduction
- Frontadmin
- front
- 2 yrs ago
- Adding an inbox
- Reported - view
How to set a default signature for a channel
Overview You may have several signatures set up for different email addresses, in which case you can set a default signature for each channel so that it automatically populates when you select the…
- Frontadmin
- front
- 4 mths ago
- 1 reply
- 2,220
- Inbox settings
Re: How to enable and use the Salesforce integration @R/SF Not yet, but I'd be happy to share this request with our product team.
- Frontadmin
- front
- 2 yrs ago
- 1
- API & integrations
- Reported - view
Re: How to move messages and split conversations @Brooke Carlton What type of conversation are you trying to do this from? Currently it's only available for email conversations. Are you referring to a chat or SMS message perhaps?
- Frontadmin
- front
- 2 yrs ago
- Tags & organization
- Reported - view
Re: How to save and attach emails as .eml files @Libby Swanson Hi there, This isn't on our immediate roadmap. Please open and view them in Outlook or a text editor app in the meantime.
- Frontadmin
- front
- 2 yrs ago
- Sending messages
- Reported - view
Re: Logging Emails to Salesforce using Auto BCC @R/SF Hi there, You can utilize auto-BCC for team inboxes the same way you do for individual inboxes, but it won't recognize which teammate is sending the email. It will log as one person.…
- Frontadmin
- front
- 2 yrs ago
- Settings
- Reported - view
Re: How to enable and use the HubSpot integration @Jean-Baptiste Ronssin Hi there, We'd be happy to help troubleshoot this. Please email us the name of the rule and send over a Conversation ID for a conversation where the rule should have triggered…
- Frontadmin
- front
- 2 yrs ago
- API & integrations
- Reported - view
Re: How to add a vacation responder when you are away @SPG We have not made any progress on this yet. It is on our roadmap, though. Regarding the "Re:" addition to the subject line, it appears we prepend our own without checking the existing subject.…
- Frontadmin
- front
- 2 yrs ago
- Settings
- Reported - view
How to save and attach emails as .eml files
Overview Front allows you to save a single message as an .eml file or attach it to an email you’re sending out. This is a common workflow in Outlook that is also supported in Front.…
- Frontadmin
- front
- 1 mth ago
- 8 replies
- 2,891
- Sending messages
Recognize logged in users with Front Chat identity verification
Overview When you set up Front Chat , you can securely pass visitor email addresses to the Front Chat widget to recognize logged in users automatically.…
- Frontadmin
- front
- 1 yr ago
- 1 reply
- 4,162
- Inbox settings
Re: Sequences sending limit @SPG Thanks for the feedback! What we suggest for sending larger volumes, is to set up a custom SMTP inbox to send from there .
- Frontadmin
- front
- 2 yrs ago
- Sequences
- Reported - view
Re: Customize your workspace to show tags, inboxes, and teammates @SPG Sorry about that. The show/hide option has moved to the "More >" menu. We will get this updated :-)
- Frontadmin
- front
- 2 yrs ago
- Tags & organization
- Reported - view
Re: How to permanently delete your team’s Front account data @Brent Helton Hi there, Yes, we do. We need to have the content of the email to display it, index it for search, share it with other teammates, etc. Of course,…
- Frontadmin
- front
- 2 yrs ago
- Security & deliverability
- Reported - view
Re: How to create time-based rules @Ben Leon That will trigger Saturday until 9am. When the end time is "less than" the start time, we add a day.
- Frontadmin
- front
- 2 yrs ago
- Rules
- Reported - view
Re: How to create time-based rules @Ben Leon Hi there! As long as you aren't using a "Day is" condition as well, then it should work as expected from 5pm-9am.
- Frontadmin
- front
- 2 yrs ago
- Rules
- Reported - view
Re: How to create a new sequence @Rafael Zarro Currently it's not possible to send SMS messages via Sequences.
- Frontadmin
- front
- 2 yrs ago
- Sequences
- Reported - view
Re: How to create a new sequence @Rafael Zarro Yes, you can! Just type in the contact group.
- Frontadmin
- front
- 2 yrs ago
- Sequences
- Reported - view
Assign a conversation based on the Salesforce account owner
Overview This is by far the hottest topic you've asked, regarding Salesforce auto-assignments in Front, which is why we're excited to let you know, "YES, IT'S POSSIBLE.…
- Frontadmin
- front
- 2 mths ago
- 1,511
- API & integrations
How to enable and use the AskNicely integration
Overview The AskNicely integration sends your NPS survey responses directly to Front, where your team can reply back to your users and track them alongside your other customer communication channels.…
- Frontadmin
- front
- 8 mths ago
- 734
- API & integrations
Re: How to create or edit your individual signatures @Brad Nihls There's no way to default to no signature. What you can do, though, is default to a blank signature, that's just a blank line, and then change that if you wish to.
- Frontadmin
- front
- 2 yrs ago
- Settings
- Reported - view

1 2 3 4 5 22 Next

Back to top

admin

Front

front

652
200
18

Follow

Welcome to the Front Help Center!

Whether you're new to Front or you've been with us for years, this is your place to learn about Front, access our training resources, and get support from our team.

If you need assistance, please don't hesitate to contact us.
Front
- Log in to Front
- Front homepage
Categories
More
- Log in to comment
- Live Webinars
- Tags

Powered by Forumbee