Zesty powers their operations and customer support with Front
Zesty, a fast-growing corporate catering company, has built its business operations on Front from the start. They use Twilio SMS texts to manage communication between customer support, logistics, and community teams in the field.
Without having to switch between multiple tools for their SMS, chat, and email, they're able to handle upwards of 2,000 messages per week between 4-5 team members and cut their first response time by 50%. They also leverage Front's Asana and Slack integrations to maximize their team's productivity.