Onboarding Resource Guide

Whether you are introducing Front to a team of 2 or 20, onboarding is no easy task. This article outlines the resources you need to get any new user started with Front. 

Copy and paste to the relevant content to the specified user to give them a warm welcome to Front! 

General Resources

• What is Front?
• Coming to Front from Gmail (Short Video and Terminology Guide)
• Short video library - Specified videos for Admins / End Users below
• Webinar recording library  - We also offer live webinars weekly at this link 
• Front core feature articles: Tags, canned responses, rules

End User

• Getting Started with Front Checklist
• End Users Getting Started with Front (Short Video)
• Getting Started with Front (Webinar Recording)

Admin

• Getting Started with Front Admin Checklist
• Admin Getting Started with Front
• How to use Analytics (Short Video) - Admin only feature
• How to use Audit Trail (Short Video) - Admin only feature
• How to setup Team Roles (Short Video) - Admin only feature
• Front Analytics (Webinar Recording)
• Front Rules Directory