Customers Helped

Term: Customer Helped
Meaning Total count of customers to whom replies have been sent within the specified time period

Customers Tab

Calculation Computed by adding all replies and conducting a unique count on the card ID of the customer to whom the reply has been sent
Example Understand how many individual customers have been assisted by the team
FAQ To be counted as a "customer" in this section, the contact must be saved in your contact manager, which is how we match the contact.
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