Full Events Export

Term: Full Events Export

One of three report options when exporting data. Organized by each activity that occurred and its corresponding details for the selected date range.


Full events exports includes the following actions: 

  • Inbound (Moved Messages count as inbound message and records the time the message originally came inbound rather than the move timing) 
  • Outbound (new outbound message)
  • Out_Reply (outbound message that is a reply) 
  • Archive
  • Assign
  • Unassign
  • Trash

Report Dashboard

Calculation The time measurement shown in the export is in seconds.
Example Export data to further analyze in Excel or a business intelligence tool
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