Adding Microsoft Exchange: Activation Guide

Summary
Below you can find step-by-step instructions on how to connect your Microsoft Exchange Distribution Group to Front. If you'd like an overview on how this will work in Front, check out our Microsoft Exchange: What To Expect.

Microsoft Exchange Inbox

*Make sure you're setting up a redirection and not setting up a rule to forward.

In Front

  1. Go to Settings 
  2. Click My Inbox (individual inbox) or Inbox (shared inbox)
  3. Input your inbox address
  4. Copy the Front forwarding address

In your email provider 

  1. Find where to set up email forwarding
  2. Paste Front’s forwarding address there

In Front

  1. Go to Settings 
  2. Find the account you created under either My Inbox or Inbox
  3. Scroll down and Validate your channel 
  4. In 10 seconds you will see a pop-up alert letting you know the account’s been validated

Add Custom SMTP

  1. Scroll down till you see the Custom SMTP field
  2. Enable custom SMTP and input your credentials
  3. Test connection to make sure everything is good

Microsoft Exchange Distribution Group

In Front

  1. Go to Settings 
  2. Click Inbox 
  3. Input your Exchange distribution list address
  4. Copy the Front forwarding address

In Exchange Admin Console

  1. You’ll need to Create a new mail contact using Front’s forwarding address
  2. Find your Exchange Distribution list
  3. Edit the Members that are part of the group 
  4. Remove everyone from the group and replace it with the Front contact you created

In Front

  1. Go to Settings 
  2. Find the account you created under  Inbox
  3. Scroll down and Validate your channel 
  4. In 10 seconds you will see a pop-up alert letting you know the account’s been validated
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