How to save and attach emails as .eml files


Front allows you to save a single message as an .eml file or attach it to an email you’re sending out. This is a common workflow in Outlook that is also supported in Front.

It’s not possible to view .eml attachments in Front, so you will need to open and view them in Outlook or a text editor app.


Step 1

Click the message options menu in the top right corner of the message. Select Save email.

Step 2

Save the file. The file name will default to the subject line of the email, with special characters removed. Your download options depend on whether you're using Front on the web or in the desktop app:

  • Web: Your file automatically saves to wherever you have it set up in your browser settings (like your Downloads folder)
  • Desktop app: You will get the “Save As” prompt where you can rename the file and choose your download location

Step 3

You will see your .eml file in your chosen location. You can attach it to a message via drag-and-drop or with the attachment file picker.

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  • This is great. However, when will you be able to view these?

    Reply Like 3
  • Libby Swanson Hi there,

    This isn't on our immediate roadmap. Please open and view them in Outlook or a text editor app in the meantime.

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  • Cori Morris It should be on your roadmap.  Many businesses (such as ours) don't use outlook.  We use gmail for business so would never be able to open such files.  

    Reply Like 3
  • For those of us that don't use outlook, is there a recommended text editor app that we could use to open these files?

    Reply Like 1
  • I just noticed that you also can only save the entire email thread, not individual email responses. 😑

    Will that be on the roadmap anytime soon?

    Reply Like 1
  • There are multiple solution available for converting EML to PST file format. You can google this solution. Last time I used a solution for same issue and got great result with this EML to PST Outlook Software. I will recommend you to download this EML to PST software from here:-

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  • hello how long the messages remain on your servers, is there a space limit?

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