Average Reaction (in Team Tab - Team Table)
|Term:||Average Reaction - Team Table|
|Meaning||Reactions include replies, assigns, and archives. This is the teammate's average reaction time on conversations.|
Team Tab - in the overflow menu
|Calculation||Calculated using total reaction time of the teammate's conversations and dividing by the total number of reactions in these conversations|
|Example||Understand how quickly each team member takes action on conversations|
What events can produce a reaction time?