How to set a default signature for a channel

You must be an admin or have the permissions within Front to edit settings for a team signature.

Step 1 

Go into your Settings.

Step 2 

Click Signatures under your team.

Step 3

Click on the signature you would like to set as default.

Step 4

On the left, click Channels.

Step 5

If you would like to restrict the signature to a specific channel, disable the Signature visible for all team channels option. Uncheck any channels that you don't want your signature to be available in. 

Step 6

Click Save.


Note: Make sure your individual signatures are not visible to that channel. If an individual signature is visible to a team channel, then your individual signature will end up being your default signature for that team channel.

Also, see these steps on how to create or edit a team signature.

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  • Hello,

    When I access Signatures, I don't have the Channels option. Maybe our Frontapp plan doesn't include this? Anything I can do to customize the signature on each inbox?

    Thanks!

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  • 6 mths agoLast active
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