How to enable and use the Dialpad integration


In your Front app, go to Settings, then Integrations.

Step 2

Find Dialpad in the list.

Step 3

Turn the toggle on to enable the in-app dialer, then click Save.

Step 4

You should now have access to Dialpad's in-app dialer in your integrations panel. Open the Dialpad plugin to make or receive calls and send or receive SMS texts through your Dialpad number. You can also view missed calls and call/SMS history with a specific Dialpad contact.

For any questions or troubleshooting help with the side panel dialer, please reach out to Dialpad directly at

Step 5

If you have not already, be sure to set up your Dialpad inbox to monitor all call activity and voicemails right from Front.


This feature is available on the Prime plan or above. Some legacy plans with different names may also have this feature.

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