How to set up a Smooch inbox in Front

Overview

Front's Smooch inbox integration allows you to live chat with your customers directly from Front so that all customer interactions occur in one place.

Instructions

Step 1

Go into your Settings, select Inboxes, and Add a team inbox.

Step 2

Select Smooch.

Step 3

Retrieve your Key ID and Secret by logging in to the Smooch website.

Step 4

Select Settings.Step 5

Scroll down to the Secret Keys section and copy and paste the Key ID and Secret into Front. If you have none, create one for your application.

Step 6:

Click Verify account to finish setting up the Smooch inbox.

Step 7: 

Select the teammates you'd like to give access to, and click Create inbox.

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