How to set up a Smooch inbox in Front


Front's Smooch inbox integration allows you to live chat with your customers directly from Front so that all customer interactions occur in one place.


Step 1

Go into your Settings, select Inboxes, and Add a team inbox.

Step 2

Select Smooch.

Step 3

Retrieve your Key ID and Secret by logging in to the Smooch website.

Step 4

Select Settings.Step 5

Scroll down to the Secret Keys section and copy and paste the Key ID and Secret into Front. If you have none, create one for your application.

Step 6:

Click Verify account to finish setting up the Smooch inbox.

Step 7: 

Select the teammates you'd like to give access to, and click Create inbox.

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