How to set up a Twitter DM inbox in Front
Front's Twitter DM inbox allows you and your team to send a direct message to anyone on Twitter directly from Front. Remember that Twitter DMs sent from Front will be subject to Twitter's 10,000 character limit for DMs.
To add a Twitter DM inbox, your account must be on a paid Front plan and below your limit of Twitter and Twitter DM channels. Read on here for more details about this limit.
Go into your Settings, select Inboxes, and Add a team inbox.
Select Twitter DM from the list of inbox types.
Click Connect to Twitter.
In the pop up window, authorize Front to use your Twitter account. Then click Save.
Select which teammates should have access to this inbox, and click Create inbox.
To DM someone, compose an email. Make sure the From field is your Twitter DM account, and the To field is the Twitter handle of the person you want to DM.
Note: The account you are trying to DM will need to have their Twitter account settings set to receive DMs from everyone, including accounts they don't follow. Otherwise, if they don't openly accept DMs, then you will receive an error when trying to DM them.
Write your message, and send.