Spacer provides 2x faster support on multiple channels with Front

Spacer's customer support team offers 24 hour multi-channel support to their marketplace business customers: renters and hosts with storage space. They struggled with managing email in Outlook, SMS in Twilio, and live chat in Olark across multiple tools.

With Front, they manage all of their customer communications in one place and leverage Front's productivity features to respond 2 times faster to customers and achieve 4.7 rating out of 5 for their customer support.

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  • 2 yrs agoLast active
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