Updating your Settings and Individual Preferences

Overview

Find your Settings by clicking your avatar in the top left corner of Front.

From here you can customize your workspace and account preferences to best fit you. Here's an overview of what you'll find in each menu. 

 


Personal Settings

Profile

Change your username, account password, or enable two-factor authentication.

My inboxes 

Connect an email address or another account to sync with Front — it will only be visible to you, not your team.

My rules

Automate repetitive tasks for your individual inbox, like sending auto-replies or tagging messages based on the sender or keywords.

My tags

Create or delete private tags (you can tell when you use a private tag by whether it has a lock symbol on it).

My preferences

Change your Front workflow options — choose the default email address your messages are sent from, make Front your default email client, set your snooze timing options, and more.

My responses

Create or edit your private canned responses (which only you can use) or set your vacation auto-responder.

My signatures

Create a signature for every occasion — Front designates the first signature as the default, so make sure the one you usually want to use is at the top.

Notifications

Enable desktop notifications, mobile push notifications, or email notifications for activities you care about, like being mentioned in a comment or receiving a new message.


Theme

Change the appearance of your navigation and settings panel. Choose between a light or dark theme.

Send button

Choose between 'Send' or 'Send + Archive' as your default send button behavior.

Reply button

Choose between 'Reply' or 'Reply all' as your default reply button behavior.

Reply or forward in new conversation

If you want every reply or forwarded message to be tracked as a separate conversation enable this setting.

Auto-subscribe on comment

If enabled, automatically subscribe to a conversation after posting a comment on a conversation. Any additional activities on the conversation will resurface it back in your Inbox.  

Auto-subscribe on reply

If enabled, automatically subscribe to a conversation after replying to a message on a conversation. Any additional activities on the conversation will resurface it back in your Inbox.  

Mute on move from individual to team inbox

If enabled, automatically mute conversations when you move them from your private inbox to a team inbox. Any additional activities on the conversation will not resurface it back in your Inbox. Only an @mention will resurface the conversation back into your Inbox.

Mute on unassign

If enabled, automatically mute conversations when you unassign a conversation from yourself. Any additional activities on the conversation will not resurface it back in your Inbox. Only an @mention will resurface the conversation back into your Inbox.

"Enter" to send in chat

Chat channels like Facebook, Intercom, and Smooch have light-weight composers that allow you to respond quickly. Enabling this preference will make it so your messages are sent when you hit 'Enter'. 

Reply in a new window

Replying to a message will pop out an external composer.

Default channel

The channel you set here will be used whenever you reply to a conversation.

Gmail shortcuts

Allows you to leverage the Gmail shortcuts in tandem with Front shortcuts.

Paste as text

Strip formatting when you paste text in Front's composer

No attachment warning

If we think you meant to add an attachment but didn't, we will alert you.

Many recipients warning

Always surface a confirmation when you send an email to more than 10 recipients.

Selection direction

When the conversation you are on disappears (archive, sent), determine the conversation you want to see. The one above or the one below it.

Print attachments

If enabled, attachments will also be printed when printing a message.

Long time format

Choose what format you want to see time in – short (12 hour clock) or long (24 hour clock)

Snooze timings

Determine which snooze timings to display in your snooze/reminder menus.

Send later timings

Determine which sent later timings to display in your send later menus.

Email format

Determine your default composer format (HTML or Markdown)

Canned response #1 -#5

Assign canned responses to shortcuts

Mark as read

Choose when messages are automatically marked as read.

Send usage data

Send data to Front to improve the performance of your app.

Allow access to individual resources via the API

Allows the API to access your various resources (channels, contacts, conversations, etc)

Badge counter

Manage the counter reflected in your badge (the red dot on your app)

Default phone number prefix

We will use this when you store a phone number without a prefix.

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like Follow
  • 2 wk agoLast active
  • 1803Views
  • 2 Following

Welcome to the Front community!

The Front community is your place to come together and discuss the product, register for webinars, and get support from our help center.

Webinars

New to Front or need to refresh your skills? Join us for live training sessions every week! Check them all out here.

If at any point you need assistance, please don't hesitate to email us: team@frontapp.com.