Mass archive your conversations

Overview

There may be times you end up with a large number of open conversations in your team or individual inbox. Perhaps you've just imported your individual inbox into Front and want to start with a clean slate, or you've been away on vacation, or simply got spammed - it happens to the best of us! You can mass archive these conversations you no longer need in one swift action, instead of archiving them individually.

Note that the mass archive action is not reversible as a mass action, but you can always manually reopen any conversations you need.


Instructions

Step 1

Click into Settings and click on the inbox you want to mass archive for. You'll need to be an admin to run this for a team inbox.

Step 2

Click into the Settings section of the inbox.

Step 3

Scroll down to the Archive all conversations option and click the Archive from... button.

Step 4

You'll see a popup to choose the date you want to mass archive up to. You can either archive from now or click the dropdown to select a date.

Step 5

After choosing the date, you will see the date and time listed on the screen, along with a count of how many conversations will be archived with this action. Click Archive to begin the mass archive.

Step 6

You will see a green banner at the top of your screen confirming that the archiving has begun. Feel free to click the X to remove the banner, as the archive will complete on its own.

Step 7

When you return to your inbox, you will also see a status bar telling you the progress of the archive. You will see the emails disappear from the Open tab and you will be able to find them in the Archived tab or by searching.

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like Follow
  • 5 mths agoLast active
  • 2860Views
  • 1 Following