How Front automatically creates contacts


Front can automatically create contacts. If you're wondering why some contacts are listed in your Contact Manager, it's likely due to this setting. You can adjust your automatic contact creation settings by following the steps below.


Step 1

Go into your Settings and select Contacts. Click Preferences.Step 2

Select from the Automatically create contact dropdown.

A name will automatically be saved with your contact only when the email sender has set up a Sender Name in their email settings.

A description of each option is below:

  • Never - contacts will never be created automatically. If you want a contact created, it must be done manually. 
  • For received message - contacts will only be created when you receive a new inbound message.
  • For sent message - contacts will only be created when you send an outbound message.
  • Always - contacts will always be created upon sending or receiving a message.
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