Conversation ID and link

Overview

Every conversation in Front has a unique Conversation ID. It may be useful for you to use this ID internally, for instance if you want to follow up with a teammate regarding a specific, high-priority conversation.

A Conversation ID is also helpful when you're experiencing an issue in Front. Please email this ID to us for investigation.


Instructions

Step 1

To find the Conversation ID, click the conversation menu and select Copy conversation ID. You can also copy the conversation link to share.

Step 2

The ID will automatically be copied. 

Step 3

To quickly navigate to a conversation, use the keyboard shortcut shift + O to bring up the navigation box, and paste the Conversation ID.

 

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Welcome to the Front community!

The Front community is your place to come together and discuss the product, register for webinars, and get support from our help center.

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New to Front or need to refresh your skills? Join us for live training sessions every week! Check them all out here.

If at any point you need assistance, please don't hesitate to email us: team@frontapp.com.