How to enable and use the Translate plugin

馃搶 Yandex no longer offers a free API key to be used for Front's Translate plugin, so new Front users will not be able to use the in-app Translate tool, unless they are on a paid version of Yandex.

Overview

Like integrations, you need to be an admin in order to set up the Translate plugin.

The Translate plugin allows you to read the translation of a message, and copy and paste custom content in the box to translate additional text.


Instructions

Step 1

Go into your Settings and select Plugins & API, and Add a plugin.

Step 2 

Enter the name of the plugin. In this case, we suggest Translate. Then copy and paste this URL in the Endpoint box: https://ext.frontapp.com/translate.html

 Ensure you set the SDK Version to "Legacy (deprecated)"

Step 3

Click Save to finish setting up the Translate plugin.

Step 4

Now you'll need to get an API key from a translation provider. We currently only support Yandex's translation API, so go to https://tech.yandex.com/translate, and select Get a free API key.

Step 5

If you don't already have a Yandex account, click Register to create one.

Step 6

Complete the sign-up form.

Step 7

Make sure the User Agreement box is checked, and select Get API key.

Step 8

You should now see the API key. Copy it.

Step 9

Go back to Front and select Translate from the plugin panel. Paste the API key from the Yandex website, and click Save.
 

Step 10

You should now see the translation of your message. You can also use the text box at the bottom to translate other text.

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  • This plugin looks amazing! However, Yandex won't let us sign up and is known to be lower quality. Can you please integrate one of the other translation providers?

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  • Bjarke We have this feature request in our backlog 馃憤

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  • Cori Morris Thanks! That's great to hear. Have you also considered adding a way to easily translate your response back? That would be amazing!

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  • Bjarke Yes, we've added that to our product backlog as well!

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  • Lemuel Chan Cori Morris Any updates on this? :)

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  • Bjarke Not at this time. I'm sorry!

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