Front's API rate limit

We have implemented a rate limit to improve performance and prevent abuse of our API.

If you are using the API, your default limit is 100 calls per minute. Additionally, there is a limit of 3 calls per second, per resource type (with the exception of exports which a 1 per second). A resource is an API endpoint that has an ID like:

POST https://api2.frontapp.com/channels/{channel_id}/incoming_messages

This means there is a limit of 3 requests per second for the particular channel in the example above. You will receive X-RateLimit headers in the responses of your API calls letting you know how close you are to exceeding your rate limit. 

Further technical details of Front's API rate limit can be found at dev.frontapp.com/docs/core-api-getting-started

If you need to increase your API rate limit, please consider purchasing the Increase API Rate Limit add-on to double your current API rate limit, or contact api@frontapp.com to discuss strategies for optimizing your API usage.  

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