Front's API rate limit

We have implemented a rate limit to improve performance and prevent abuse of our API.

If you are using the API, your default limit is 100 calls per minute. Additionally, there is a limit of 2 calls per second, per resource type. A resource is an API endpoint that has an ID like:

GET https://api2.frontapp.com/channels/{channel_id}

This means there is a limit of 120 rates per minute for any particular channel or conversation. You will receive X-RateLimit headers in the responses of your API calls letting you know how close you are to exceeding your rate limit. 

Further technical details of Front's API rate limit can be found at dev.frontapp.com/#limitations

If you need to increase your API rate limit, please contact us.

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