Adding an individual inbox
Although you probably initially started using Front to manage team inboxes more effectively (like firstname.lastname@example.org), you may find it convenient to add your individual inbox (like email@example.com) to Front. That way, you can check all of your email in one place and work in Front full time. Individual inboxes are private by default, but you can share emails with your teammates to work together faster. Each teammate can add up to 10 individual inboxes.
Go to Settings > My inboxes > Add an individual inbox.
Select your individual inbox type from the list. When starting out, most users will choose Email, and add an email inbox for their individual work email address (like firstname.lastname@example.org).
Fill in the required information for the inbox type you selected, and give your inbox a name. Click Next.
Decide if anyone else should have access to your individual inbox.
Individual inboxes are private by default. Only you have access to your individual inbox unless you select any teammate names from the checklist.
Click Create inbox.
Privacy and sharing
By default, emails arriving in your individual inbox will stay private unless you choose to share them with another team member.
To share a single message at a time from your individual inbox, you can take any of the following actions:
- Assign the message to another team member
- Mention a team member in a comment on the message
- Move the message to a team inbox (then it will be shared with the people who can access that inbox)
You can also share your entire individual inbox with a team member, if you like. Grant access by delegating your inbox to a teammate.