Custom contact fields

Front allows you to add more details to your contacts, such as job title or NPS score. Custom fields must be created manually, and can be updated via our API

Step 1

Go into your Settings and select Contacts.

Step 2

Click Add a custom field.

Step 3

Enter a Name and Description for your custom field. Then select a data type. Here are a few examples of supported field types:

  • String: a company name, job title, or LinkedIn profile url
  • Number: an NPS score, user id, or zip code
  • Boolean: “yes or no” filters for “Reference” or “Churn Risk”
  • Datetime: a date and time for “Deal Closed” or “Renewal”

Step 4

Click Create.

Step 5

Now, go into your Contact Manager, and add a column to view your new custom field.

Step 6

Click Edit on your contact in the third pane, and add an entry for your new custom field. Step 7

Enter the information, and click Save. You will see your new entry in the appropriate column.

8replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Im in the demo app at the moment so I am a bit limited - Custom fields can you have drop downs with options? The way you have named things to a non geek confuses me a bit.

    Reply Like
  • Stephen Martin You should have all access to custom fields on a trial. Can you clarify what you mean by drop-downs with options?

    Reply Like
  • We want to recommend you to a client but they want to use you as a very basic CRM to keep everything in the same place (deal tracking is via Trello) but they need to be able to group contacts as Advisers / Suppliers / Providers and have a few different custom fields where they can drop down a list on a contact and select an option. Is that possible?

    Reply Like
  • P.S. I love your community section is it your own built app or is it a piece of SAAS lol

    Reply Like
  • Stephen Martin You can create Contact Groups for Advisors, Suppliers, and Providers. From there, you can create a custom field for zip code (for example). I don't understand your question. When you say "select an option" what do you mean? To do what with?

    And, thank you for the kind words. It is not our own. We use Forumbee 🙂

    Reply Like
  • Great. 

    You know how a form has a drop down field with options - Can we create custom fields that have drop down selectable options not just open fields?

    Reply Like
  • Stephen Martin I see. No, we don't have a dropdown field at this time. You would have to manually write the zip code.

    Your account manager should love to further walk you through Front. I believe he has emailed you 😁

    Reply Like
  • It seems you can't search contacts based on custom fields. Is this possible? e.g. We created an 'internal id' field, but any searches on using the ids always come back empty

    Reply Like
Like Follow
  • 11 days agoLast active
  • 8Replies
  • 2926Views
  • 4 Following

Welcome to the Front community!

The Front community is your place to come together and discuss the product, register for webinars, and get support from our help center.

Webinars

New to Front or need to refresh your skills? Join us for live training sessions every week! Check them all out here.

If at any point you need assistance, please don't hesitate to email us: team@frontapp.com.