Resend a message

Overview

Sometimes there are messages we need to re-use and send again, like an order quote or proposal. Now, you can do that right from your chosen message in Front — no need to copy/paste into a new message or mess up the formatting by forwarding.

Click the message options menu and choose Resend or Resend as a new conversation, depending on whether you want to start a new thread. Currently, this feature is available on email channels.


Instructions

Step 1

Navigate to the message that you want to resend, and click the 3-dot menu on the top right of the message.

Step 2

Choose either Resend (creates the same message in the same thread) or Resend as a new conversation (creates new thread with the message). 

Step 3

The exact same message content will be created as a new message. You can make any changes as needed, and send it.

 

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like Follow
  • 2 wk agoLast active
  • 22Views
  • 1 Following

Welcome to the Front community!

The Front community is your place to come together and discuss the product, register for webinars, and get support from our help center.

Webinars

New to Front or need to refresh your skills? Join us for live training sessions every week! Check them all out here.

If at any point you need assistance, please don't hesitate to email us: team@frontapp.com.