Messages received (Inbox report)

Term: Message received (Inbox report)
Meaning

Count of all messages received in an inbox.

Location

Inbox report

Calculation

Computed by counting all inbound messages received in an inbox.

Example Charlie starts a new conversation A sending an outbound message and replies to an inbound message in another conversation B. Messages sent would be 2 in that case: one message for each conversation.
FAQ

How to reconstruct this metric with a Full event export

For a given inbox, filter rows to keep all lines with 

Inbox at event time = inbox name AND 

type = inbound

 

Messages received will be the distinct count of Message API ID

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like Follow
  • 1 mth agoLast active
  • 14Views
  • 1 Following