Messages received (Inbox report)
| Term: | Message received (Inbox report) |
| Meaning | Count of all messages received in an inbox. |
| Location | Inbox report |
| Calculation | Computed by counting all inbound messages received in an inbox. |
| Example | Charlie starts a new conversation A sending an outbound message and replies to an inbound message in another conversation B. Messages sent would be 2 in that case: one message for each conversation. |
| FAQ | How to reconstruct this metric with a Full event export For a given inbox, filter rows to keep all lines with Inbox at event time = inbox name AND type = inbound
Messages received will be the distinct count of Message API ID |
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