Front keyboard shortcuts

Overview

Front supports many keyboard shortcuts to help you get work done faster 馃檶

While a single second doesn't sound like much, let's put this in perspective. Last year, our team received over 30,000 emails in just one of our team inboxes. By saving two seconds off each email, we would recover over 16 hours! 

Front supports 4 shortcut modes, which you can switch in My preferences:

  • Front: Closely matches Outlook shortcuts
  • Front (excludes single key): Same as above, excluding any single key shortcuts (like E for Archive)
  • Front (legacy settings): Original Front shortcut set before the other shortcut sets were added
  • Gmail: Closely matches Gmail shortcuts

Note that depending on whether you use Front on the desktop or through our web app, your default set will vary slightly.


How to change your shortcut settings

Step 1

Navigate to Settings and click into My preferences.

Step 2

Scroll to Keyboard shortcut options and use the dropdown menu to select the mode you want, or turn them off completely.

Step 3

Click Save at the top.

Step 4

When shortcuts are turned on, you can view your list of enabled shortcuts on the Keyboard shortcuts page of the integrations switcher.

  


Front shortcut modes

鈱笍 Front (desktop)

Navigation

  • Up Arrow  Move to a previous conversation
  • Down Arrow  Move to the next conversation
  • Shift + Up/Down Arrow  Select multiple conversations
  • Command + Click  Cherry pick the conversations you want to select
  • Command + /  Expand / Close the plugin side-panel
  • Command + Shift + F  Navigate to the search bar

Reply

  • Command + R  Reply to the most recent message 
  • Command + Option + R  Reply to the most recent message in a new window
  • Command + Shift + R  Reply All to the most recent message
  • Command + Shift + Option + R    Reply All to the most recent message in a new window
  • Command + J  Forward a conversation
  • Command + Shift + X  Moves last sender to Bcc, adds all other recipients to To field, and adds text to email: "Thanks, [first_name]! Moving you to Bcc." (what is this for?)

Send

  • Command + Enter  Send & Archive
  • Command + Shift + Enter  Send the message without archiving it

Actions

  • Command + E  Archive the conversation
  • Command + T  Tag a conversation
  • Command + Shift + A  Assign conversation to a team member
  • Command + Shift + G  Assign conversation to yourself
  • Command + Shift + M  Move the conversation
  • # + Delete  Trash the conversation
  • Command + Shift + J  Mark as spam
  • Command + S  Set a snooze on a conversation
  • Command + Shift + U  Toggle Mute/Subscribe for a conversation
  • Command + Shift + I  See information about current conversation
  • Shift + O  Navigate to a specific conversation using a conversation ID

Comment

  • Command + Shift + V  Navigate to the comment bar
  • @  Pulls a list of available team members to mention

Composer

  • Command + B  Bold
  • Command + I  Italicize
  • Command + U  Underline
  • Command + K  Hyperlink
  • Command + Shift + C  Move cursor to Cc
  • Command + Shift + B  Move cursor to Bcc
  • Command + Shift + S  Edit subject line
  • Command + Shift + O  Pull up canned response list
  • Command + Shift + Option + V  Paste without format
  • Command + Shift + L  Set a reminder when you send

鈱笍 Front (web app in Chrome, Safari, etc.)

Navigation

  • Up Arrow  Move to a previous conversation
  • Down Arrow  Move to the next conversation
  • Shift + Up/Down Arrow  Select multiple conversations
  • Command + Click  Cherry pick the conversations you want to select
  • Command + /  Expand / Close the plugin side-panel
  • Command + Shift + F, Shift + F  Navigate to the search bar

Reply

  • R  Reply to the most recent message 
  • Command + Option + R, Option + R  Reply to the most recent message in a new window
  • Shift + R  Reply All to the most recent message
  • Command + Shift + Option + R, Shift + Option + R    Reply All to the most recent message in a new window
  • Command + J, J  Forward a conversation
  • Command + Shift + X  Moves last sender to Bcc, adds all other recipients to To field, and adds text to email: "Thanks, [first_name]! Moving you to Bcc." (what is this for?)

Send

  • Command + Enter  Send & Archive
  • Command + Shift + Enter  Send the message without archiving it

Actions

  • Command + E, E  Archive the conversation
  • Command + T, T  Tag a conversation
  • Command + Shift + A, Shift + A  Assign conversation to a team member
  • Command + Shift + G, Shift + G  Assign conversation to yourself
  • Command + Shift + M, Shift + M  Move the conversation
  • # + Delete  Trash the conversation
  • Command + Shift + J, Shift + J  Mark as spam
  • Command + S, S  Set a snooze on a conversation
  • Command + Shift + U, Shift + U  Toggle Mute/Subscribe for a conversation
  • Command + Shift + I, Shift + I  See information about current conversation
  • Shift + O  Navigate to a specific conversation using a conversation ID

Comment

  • Command + Shift + V, Shift + V  Navigate to the comment bar
  • @  Pulls a list of available team members to mention

Composer

  • Command + B  Bold
  • Command + I  Italicize
  • Command + U  Underline
  • Command + K  Hyperlink
  • Command + Shift + C  Move cursor to Cc
  • Command + Shift + B  Move cursor to Bcc
  • Command + Shift + S  Edit subject line
  • Command + Shift + O  Pull up canned response list
  • Command + Shift + Control + V  Paste without format
  • Command + Shift + L  Set a reminder when you send

鈱笍 Gmail

Navigation

  • J / Up Arrow  Move to a previous conversation
  • K / Down Arrow  Move to the next conversation
  • Shift + Up/Down Arrow  Select multiple conversations
  • Command + Click  Cherry pick the conversations you want to select
  • Command + / Expand / Close the plugin side-panel
  • /  Navigate to the search bar
  • Shift + X  Force the conversation list to refresh

Reply

  • R  Reply to the most recent message 
  • Shift + R  Reply to the most recent message in a new window
  • A - Reply  All to the most recent message
  • Shift + A  Reply All to the most recent message in a new window
  • F  Forward a conversation
  • Command + Shift + A  Moves last sender to Bcc, adds all other recipients to To field, and adds text to email: "Thanks, [first_name]! Moving you to Bcc." (what is this for?)

Send

  • Command + Enter  Send & Archive
  • Command + Shift + Enter  Send the message without archiving it

Actions

  • W  Assign conversation to a team member

  • Q  Assign conversation to yourself
  • V  Move the conversation
  • E  Archive the conversation
  • L  Tag a conversation
  • #  Trash the conversation
  • Shift + 1  Mark as spam
  • B  Set a snooze on a conversation
  • M  Toggle Mute/Subscribe for a conversation
  • Shift + I  See information about current conversation
  • Shift + O  Navigate to a specific conversation using a conversation ID

Comment

  • Shift + M  Navigate to the comment bar
  • @  Pulls a list of available team members to mention

Composer

  • Command + B  Bold
  • Command + I  Italicize
  • Command + U  Underline
  • Command + K  Hyperlink
  • Command + Shift + C  Move cursor to Cc
  • Command + Shift + B  Move cursor to Bcc
  • Command + Shift + S  Edit subject line
  • Command + Shift + O  Pull up canned response list
  • Command + Shift + P  Pop out conversation in new window
  • Command + Shift + Control + V  Paste without format
  • Command + Shift + L  Set a reminder when you send

No shortcuts

If you prefer not to use shortcuts, choose this mode. The only shortcut actions enabled will be arrow keys for navigation, Enter to post a comment, formatting shortcuts for the composer, and Cmd + Z.

 


Quick intro shortcut: move to BCC

This specialized shortcut (Command + Shift + X) is helpful for when you are included in email introductions, and the original sender no longer needs to receive the subsequent messages. This shortcut automates, in one step, the usual steps you would take in this situation: 

  1. Moves the last sender from the From field into the Bcc field
  2. Adds the new contact(s) being introduced into the To field
  3. Inserts a message that says, "Thanks, [first_name]! Moving you to Bcc." 


Canned response shortcuts

You can save up to 5 favorite canned responses in your My preferences section in Settings. Once you've set your canned response shortcuts, trigger them by typing Command/Ctrl + Shift + 5, 6, 7, 8, or 9 in the composer.

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  • In Personal inboxes:

    - shortcut for "OPEN" conversations?

    - shortcut for "ALL" conversations?

     

    In Team inboxes:

    - shortcut for "UNASSIGNED" conversations: G+A

    - shortcut for "OPEN" conversations?

    - shortcut for "ALL" conversations?

     

    Tks!

    Reply Like 1
  • Expand All in Conversation View. Please. In other words, open all the compressed messages to view their full text, including all the compression of Activities. Can I vote for X as this hotkey? 

    Reply Like 2
  • Please note that these are for OSX only and do not apply to iOS 11+ For iPad unless something is not working on my end. Will iOS shortcuts be updated in the future?

    Reply Like
  • Mark as Unread?

    Reply Like
  • Hi Max!

    While our current offerings are above ^ we would if you could add this and upvote on our Public Roadmap for our Product team to review.

    Here is a link to our public roadmap: https://trello.com/b/kZsVVrc8/front-product-roadmap

    Please check it out and be sure to upvote cards you find interesting!

    Reply Like
  • Hi, Helena! Can you submit a request to make it possible to reconfigure the shortcut  mode in the right-hand shortcuts pane without having to go to Settings > Preferences?

    Also, we need PC shortcuts. We have no Command or Option keys :)

    Reply Like
  • Laurie Masters Hi Laurie, Ctrl should work on PC in place of Command. :)

    Reply Like
  • Cmd+Shift+U is listed as "Follow/Unfollow" in the Keyboard Shortcuts sidebar; However, it is also listed as the "Mute" command when the cursor floats over the bell icon. Those are two different actions, yes? Clarification needed.

    Reply Like
  • Ashley Grant Thanks ... then what about Option? Is that Alt? A list we could refer to without translating would be helpful (in Front's infinite spare time, that is) ... thanks for whatever can be done!

    Reply Like
  • Why don't you have a create a new message shortcut?

    Reply Like
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