How to enable and use the Guru integration
Edited

Overview

The Guru integration gives you complete access to view and edit cards in your Guru knowledge base, right from Front. With Guru enabled in Front, your team can quickly look up or update answers to customer questions, training resources, product messaging, and more without needing to leave their inbox.


Instructions

Step 1

Click the gear icon on the top right of Front and into the Company settings tab, and select App store from the left menu.

Step 2

Select Guru from the list of integrations. Click See details, then click Enable app.

Step 3

Click Start using this app to navigate to the app switcher in your sidebar.

Step 4

Log in using your Guru account credentials to connect Front with Guru.

Note: If you use Google OAuth to sign in to Guru, you will need to use Front's web app rather than the desktop app.


How it works

From the Guru plugin, use the search bar and navigation menu to find the card you're looking for.

If you have Author permissions in Guru, you can also create and edit Guru cards right from Front.


Troubleshooting

Guru developed and maintains this integration, so if you have any questions please reach out to their team at info@getguru.com.


Pricing

This feature is available on all plans.