Total conversations (Team performance report)

Term: Total conversations (Team performance report)
Meaning Count of all conversations with at least one activity.

Team performance report

Calculation Computed by counting distinct segments with at least one event occurring on the time period.
Example N/A
FAQ This metric differs from the Active conversations metric in the Conversations tab, as that metric counts only conversations with at least one message. Total conversations (in Team performance report) count conversations with any event.
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