Conversations tagged %
|Term name||Conversations tagged %|
Track how impactful a certain tag is. Tags can represent anything you need it to.
Example use case: Create tags for your clients, processes, or events. Manually or automatically tag conversations and track how much of your communications volume is about these topics.
|Definition||Count of conversation segments with at least one activity (message, tag added, etc.) over the time period of the report with a specific tag, divided by count of segments with at least one activity (message, tag added, etc) over the time period of the report for all conversations matching filters.|
|Location & attribution||