Adding a generic inbox (via email forwarding): activation guide

Generic Inbox

Note: Make sure you're setting up a redirection and not setting up a rule to forward.

Go to Front, then follow the steps below:

Step 1

Go to Settings 

Step 2

Click My Inbox (individual inbox) or Inbox (shared inbox)

Step 3

Input your inbox address

Step 4

Copy the Front forwarding address

 

Next, go to your email provider, and do the following:

Step 1

Find where to set up email forwarding

Step 2

Paste Front’s forwarding address when prompted

 

Then, go back to Front and follow these steps:

Step 1

Go to Settings 

Step 2

Find the account you created under either My Inbox or Inbox

Step 3

Scroll down and Validate your channel 

Step 4

In 10 seconds, you will see a pop-up alert letting you know the account’s been validated

 

Now, add custom SMTP:

Step 1

Scroll down until you see the Custom SMTP field

Step 2

Enable custom SMTP and input your credentials

Step 3

Test connection to make sure everything works properly

Step 4

Click Save

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