Manage your billing and invoices

Overview

Front accounts have a self-serve billing center, where you can change your plan or payment details, manage licenses, and view your invoices.

If you need help, reach us at support@frontapp.com!


Update your plan

Step 1

Click into your Settings and Billing under the Company section. 

Step 2

You can edit your payment details or view your past invoices on the lower half of the main billing page.

Step 3

If you want to update your plan, click Update plan at the top.

Step 4

You will be able to change your base plan or scroll down and see the different add-on options available.

Step 5

If you need to cancel your subscription, follow these steps.


Remove blocked or deleted users from your bill

When you block or delete a user, you also need to reduce the number of licenses on your account, so that your bill reflects your number of desired licenses. Follow the steps below to update the number of paid licenses on your account after deleting or blocking users.

Step 1

Click into your Settings and Billing under the Company section. 

Step 2

Click Update plan at the top.

Step 3

Click on the minus sign until you have the number of licenses you need. You will see the Bill summary on the right side adjust automatically to reflect your new total.

Note: Front has a 2-user minimum on all plans, as Front is built to be a collaboration platform and offers the most productivity when multiple teammates use the tool.

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