How to enable and use the Sendbee integration

Overview

Sendbee integrates with the WhatsApp Business API to allow businesses to chat over WhatsApp and automate conversations with chatbots. Once you have an approved WhatsApp Business account, connect Sendbee with Front to view and reply to messages directly from Front.

Automate WhatsApp conversations with a drag & drop chatbot builder and seamlessly hand-off bot conversations to your team. If you're using WhatsApp Template Messages, they're easy to send using the Sendbee plugin, or automatically follow up to leads using rules.

Available on Front's Plus plan and above.

Instructions

Follow Sendbee's help guide to set up the integration. Sendbee maintains this integration, so please contact their support team with any questions at support@sendbee.io.