Y Combinator responds to inquiries 7 times faster with Front

Y Combinator's startup accelerator had 20 separate email aliases managed by staff and partners using Google Groups. Emails were forwarded internally to get the right person to respond, but conversations fell through the cracks and took up to a week to respond.

With Front, instead of forwarding emails, they automatically assign and route emails from their general inbox to the right person based on the email content. They're able to track internal conversations and collaborate on responses, use canned responses for recurring questions, and respond 7 times faster than before.

Read more

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like Follow
  • 1 yr agoLast active
  • 263Views
  • 1 Following

Welcome to the Front community!

The Front community is your place to come together and discuss the product, register for webinars, and get support from our help center.


New to Front or need to refresh your skills? Join us for live training sessions every week! Check them all out here.

If at any point you need assistance, please don't hesitate to email us: team@frontapp.com.