How to set up session timeout for idle users

This setting is available to Company Admins only. When you set a time delay in this setting, Front will automatically log idle users out of the app after that delay.

This can be an important security measure to make sure unauthorized users cannot access your Front instance, or when users are sharing computers.

This setting is specifically for your team's web and desktop apps — even when you choose a timeout window, Front will not log users out of mobile apps as users rarely share mobile devices and are also protected by their screen lock.

Step 1

Open your Front inbox, click on your avatar, and open your Settings.

Step 2

Scroll down the list to the Company section, and choose Preferences.

Step 3

Under the Session idle timeout option, pick your desired time window from the dropdown window.

For example, if you pick 15 minutes, then Front will automatically log out users that are inactive for 15 minutes on the web or desktop. If you pick Never, Front will never automatically log out users, no matter how long their app is idle.

Step 4

Click Save.

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