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move

How to move conversations to another inbox
Overview Moving a conversation is helpful when you want to pass a conversation on to another team. Unlike traditional email forwarding, moving conversations allow you to hand off a thread from one…
- Andersen Yuadmin
- Andersen_Yu
- 6 days ago
- 14 replies
- 3,885
- 1
- rodrigo1 yr ago
- Tags & organization
Automate actions with rules
Overview For any team, you'll often find repeatable administrative tasks that can be automated — like assigning a specific type of conversation to an in-house expert or tagging certain messages for…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 1 mth ago
- 4 replies
- 5,380
- Helena Liadmin2 yrs ago
- Rules
Using tags to label and file conversations
Overview Front supports nesting tags to categorize them in groups and allows you to drag messages from your inbox into a private tag or the Starred section to file them away.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 1 mth ago
- 11 replies
- 5,867
- Helena Liadmin1 yr ago
- Tags & organization
Move individual emails to team inboxes
Overview Front individual rules can help break down email silos. If customers tend to email individuals rather than teams, create rules to ensure those messages get routed to the right team inbox.…
- Natalie Kim
- Natalie_Kim
- 3 mths ago
- 216
- Rules
Time-based rules for automation
Overview Prioritizing work in a busy inbox is important but often hard to achieve. Let Front notify you when a conversation has been sitting unanswered and unassigned in your inbox for too long.…
- Frontadmin
- front
- 3 mths ago
- 3 replies
- 2,763
- 1
- molly.jones@etix.com1 yr ago
- Rules
How to move a channel from one inbox to another
Overview Front allows you to move a channel from one individual inbox to another individual inbox, or from one shared inbox to another shared inbox. Moving the channel to another inbox will bring…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- 4 mths ago
- 1,748
- Inbox settings
Adding and using team inboxes
Overview A team inbox is an organizational space where you can categorize or sort conversations. Team inboxes can have channels feeding messages into them such as email, Twitter, SMS;…
- Frontadmin
- front
- 4 mths ago
- 23 replies
- 9,791
- 1
- Urszula2 yrs ago
- Inbox basics

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