Help Center
How to enable Javascript
Sign Up
Login
Contact us
Contact us
Home
move
Search the Help Center
move
Filter
Active
Newest
Popular
Most likes
Most replies
Most views
How to move conversations to another inbox
Overview Moving a conversation is helpful when you want to pass a conversation on to another team. Unlike traditional email forwarding, moving conversations allow you to hand off a thread from one…
Andersen Yu
admin
Andersen_Yu
6 days ago
14
replies
3,885
1
rodrigo
1 yr ago
Tags & organization
Automate actions with rules
Overview For any team, you'll often find repeatable administrative tasks that can be automated — like assigning a specific type of conversation to an in-house expert or tagging certain messages for…
Helena Li
admin
Support Program Manager
Helena_Li
1 mth ago
4
replies
5,380
Helena Li
admin
2 yrs ago
Rules
Using tags to label and file conversations
Overview Front supports nesting tags to categorize them in groups and allows you to drag messages from your inbox into a private tag or the Starred section to file them away.…
Helena Li
admin
Support Program Manager
Helena_Li
1 mth ago
11
replies
5,867
Helena Li
admin
1 yr ago
Tags & organization
Move individual emails to team inboxes
Overview Front individual rules can help break down email silos. If customers tend to email individuals rather than teams, create rules to ensure those messages get routed to the right team inbox.…
Natalie Kim
Natalie_Kim
3 mths ago
216
Rules
Time-based rules for automation
Overview Prioritizing work in a busy inbox is important but often hard to achieve. Let Front notify you when a conversation has been sitting unanswered and unassigned in your inbox for too long.…
Front
admin
front
3 mths ago
3
replies
2,763
1
molly.jones@etix.com
1 yr ago
Rules
How to move a channel from one inbox to another
Overview Front allows you to move a channel from one individual inbox to another individual inbox, or from one shared inbox to another shared inbox. Moving the channel to another inbox will bring…
Helena Li
admin
Support Program Manager
Helena_Li
4 mths ago
1,748
Inbox settings
Adding and using team inboxes
Overview A team inbox is an organizational space where you can categorize or sort conversations. Team inboxes can have channels feeding messages into them such as email, Twitter, SMS;…
Front
admin
front
4 mths ago
23
replies
9,791
1
Urszula
2 yrs ago
Inbox basics
Home
Getting Started
What's Front?
For you
Settings
Notifications
Individual inboxes
For your team
Setting up team inboxes
Teammates
Billing
Security & deliverability
API & integrations
Email Setup
Connecting Gmail Accounts
Connecting Microsoft Accounts
Using Front
Workflow basics
Sending messages
Working together
Search
Rules
Mobile
Calendar
Productivity tips
Tags & organization
Contacts
Message templates
Sequences
Analytics
Troubleshooting
Troubleshooting
Updates & Training
Live trainings
Release Notes
Webinar Recordings
Tips
Video Guides
Best Practices
Admin Resources
Admin Guides
Learning Resources
User Guide
User Checklists
Customer stories
Contact us