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O365

How Front syncs with Gmail/Office365
Overview Moving to a new email client can come with a lot of questions! One of the common questions we receive from new customers is, "How does Front work with Gmail or Office 365?…
- Andersen Yuadmin
- Andersen_Yu
- 6 days ago
- 1,216
- Inbox basics
Email threading and how to change your threading mode
How threading works in Front Conversation threading is a feature used to automatically group messages with their replies. Every email contains a unique message-id,…
- Cori Morrisadmin
- Customer Support Manager
- Cori_Morris
- 8 days ago
- 15 replies
- 10,925
- 2
- Haley McGillmoderator13 days ago
- Inbox settings
Changing your domain name in Front
Overview There may be cases where you need to change out the email channel in Front but wish to retain the history. The reasons you might need this could be one of the following:…
- Helena Liadmin
- Helena_Li
- 8 days ago
- 369
- Individual inboxes
How to add an Office 365 inbox/shared mailbox to Front
Overview Front has a two-way sync with Office 365 (O365) inboxes, which means that conversation statuses will sync between the two, as well as all incoming and outgoing mail.…
- Helena Liadmin
- Helena_Li
- 3 wk ago
- 9 replies
- 4,811
- Greg Lewis1 mth ago
- Adding an inbox
Troubleshooting Office 365 email channels
Overview From time to time it is possible you may experience alerts or sending errors related to you Office365 email channels. Here we explore some of the most common issues and provide some…
- Jason Dugdalemoderator
- Tooling & Support Engineer @ Front
- Jason
- 5 mths ago
- 166
- Troubleshooting
How to transition from SMTP to Office 365 sync
What's two-way sync? If you currently have a SMTP setup to forward your Office 365 (O365) emails into Front, you now have the option of switching to two-way sync.…
- Helena Liadmin
- Helena_Li
- 10 mths ago
- 3 replies
- 1,488
- 1
- Harry O'Brien1 yr ago
- Inbox settings
Coming from Outlook?
- Helena Liadmin
- Helena_Li
- 11 mths ago
- 506
- Inbox basics
Sign up for Front using Google or Microsoft logins
Overview When you sign up for a new trial or join as teammate in a company, you can use your existing Google or Microsoft login for Front! Our OAuth method allows you to seamlessly log in with your…
- Helena Liadmin
- Helena_Li
- 1 yr ago
- 197
- Teammates

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