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Changing your domain name in Front
Overview Maybe your team is going through a rebrand or maybe you're just migrating providers for your email system. Either way, there are cases where you need to change email channel configuration…
Tony Pitkin
moderator
Implementation Engineer
Tony_Pitkin
2 mths ago
1,179
Individual inboxes
Office365 history import and sync
Overview When you connect an Office365 individual inbox or team inbox to Front, you will have the option to import your history and Front will maintain a two-way sync of statuses with Office365…
Helena Li
admin
Support Program Manager
Helena_Li
2 mths ago
222
Adding an inbox
How to add an Exchange Online User Mailbox (Office 365)
Overview Follow these instructions to add your Exchange Online User Mailbox (ex. andersen@acme.com) to your individual workspace in Front. A user mailbox is a mailbox that you log into using a…
Andersen Yu
admin
Andersen_Yu
3 mths ago
9
replies
6,432
Greg Lewis
11 mths ago
Account on Exchange Online (Office 365)
How to add an Exchange Online Shared Mailbox (Office365, O365)
Overview Follow these instructions to add your Exchange Online Shared Mailbox (ex. support@acme.com) to your team workspace in Front. A shared mailbox is a mailbox that you'll be granted access to…
Andersen Yu
admin
Andersen_Yu
3 mths ago
1,055
Account on Exchange Online (Office 365)
Ways to create and sign into your Front account
Overview When you sign up for a new trial or join as teammate in a company, you have a few different ways to sign in: Use your existing Google or Microsoft login for Front.…
Helena Li
admin
Support Program Manager
Helena_Li
3 mths ago
418
Teammates
How to transition from SMTP to Office365 sync
Overview If you are switching from an SMTP email provider to Office365, you will now have the option of utilizing two-way sync between Office365 and Front.…
Helena Li
admin
Support Program Manager
Helena_Li
4 mths ago
5
replies
1,914
1
Cori Morris
moderator
4 mths ago
Adding an inbox
Email threading and how to change your threading mode
Overview Conversation threading is a feature used to automatically group messages with their replies. Every email contains a unique message-id, which is automatically included in the references of…
Front
admin
front
4 mths ago
15
replies
15,584
2
Haley McGill
moderator
9 mths ago
Inbox settings
Troubleshooting Office 365 email channels
Overview From time to time it is possible you may experience alerts or sending errors related to you Office365 email channels. Here we explore some of the most common issues and provide some…
Jason Dugdale
moderator
Tooling & Support Engineer @ Front
Jason
1 yr ago
426
Troubleshooting
Coming from Outlook?
Helena Li
admin
Support Program Manager
Helena_Li
1 yr ago
759
Inbox basics
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