Term name

Total views

Purpose

Understand the general volume of traffic for your knowledge base and check engagement.

Definition

Count of total page views across all pages in the knowledge base public portal.

Location & attribution

Knowledge Base report

• Main Metrics cards

• Changes over time chart

FAQ

• Includes article, category, home page, contact form, and search result pages.

• Metric includes both anonymous users and users who have accepted your knowledge base's cookie banner.

• Data is accurate and complete starting from the release date of this feature on Jan 29, 2024.